Microsoft Outlook Help

Boot Windows 7 in just under 10 seconds

2009-11-01T21:43:00.000-08:00

Great success is achieved by Microsoft by reducing the boot timing for its latest operating system, Windows 7, to only 10 seconds. This is amazing, considering the fact that the BIOS has to turn on everything in the system from the CPU to hard drive, before the OS begins to load.

Windows 7 has achieved this feat of extremely low boot time by using a healthy hardware configuration. Moreover, most of the hardware manufacturing firms are paying more attention on cutting the boot time.

For example the Lenovo Group Ltd is making some remarkable changes like:

* Helps to prevent the BIOS phase from the loading of driver.
* Fixing the drivers of on-board hardware components that were cumulatively causing massive delays.
* Avoiding the loading of unessential application being included in the Startup programs. Using msconfig to disable stuff that runs on startup

Dell, Toshiba and HP are also on course to follow the same trend.

Windows 7 version works extremely good even in the case of multiple operating systems. If your hard disk has ample space then you can create a partition and dual boot your system. When you will turn on your computer, it will ask you about the option of OS.

If you wish to improve the boot processing then Windows 7 offers you some ultimate tools as mentioned below:

* Defragmenter should be used frequently.
* Defragment your Windows page file and registry as well.
* Check your hard drive from the temporary files frequently.
* Load up Windows faster by using Startup Delayer a free program that will speed up the boot time of Windows by delaying the startup of programs.
* MSCONFIG will help you keep a check on many of useless Startup programs.
* Use a program click memtest86 or Prime95 to check bad memories on your PC.
* Do check your BIOS version, if required update it.
* Run chkdisk to remove bad sectors in hard drive.

Less energy consumption with better power management in Windows 7

2009-10-22T22:08:00.000-07:00

Strong power management features in Microsoft’s latest operating system, Windows 7 or windows xp 7,promise to enhance the longevity of

the battery of your laptop.

Windows 7 manages with less background activities and therefore doesn’t consume much energy and draw less power. This reduces the energy cost and enhances the battery life.

Windows 7 also provides diagnostic tools that help manufacturers to troubleshoot the power management issues. The tools are functional in reducing power consumption, enhancing

user experience and providing better way of managing power consumption.

This, in turn, significantly helps businesses minimize energy footprint and reduce carbon emissions. Microsoft is strongly focused on reducing the overall power consumption by

managing the performance optimization and device power management.

The energy efficiency and longer battery life in Windows 7 are highly beneficial for portable computers. Moreover, better tools option is specially designed for the IT

professionals as it will help them to resolve power management related issues.

Power management issues in Windows latest avatar are more accessible and prominent than its earlier versions, which also allow the user to customize the settings.

There is an automatic sleep mode option, by default, which automatically dim after certain time allowing the end users to adjust the power management settings without going into the Control Panel.Microsoft is also looking forward to resolve the driver conflict. 30 new features were included in Windows Vista which have been further elevated in Windows 7.

There are other innovations too that include less power consuming DVD playback, automatic screen dimming, powering off unused ports, and battery-life indicator. Although better
Power Management panel has been included in Windows 7, Microsoft has released a power management guide that describes Power Management enhancement in the operating system , and also includes instructions on reducing power consumption.

Windows 7 features – Device Management

2009-10-19T21:49:00.000-07:00

One of the several salient features of Windows 7 is Device Management, which includes device stage and the devices and printer folder making it easier for a user to work with printers, cameras, phones, and music players.

The tool acts as a location for external devices that updates you with the device status information. Device Stage acts as a home page for your hardware in Windows 7. In earlier versions, you need to go to separate menus, but in Windows 7 this advanced feature will pop up all the functions of the device.

The user can also have a look at everything connected to the PC with Devices and Printers folder. Now you don’t have to worry about downloading the drivers as the drivers of the new devices will be downloaded automatically.

In Windows 7, default printing adjusts itself depending upon the connected network. If you are at home or work it gets aware of the location from where you are printing with Location aware printing feature. It also provides support for wireless alternatives to USB such as Ultra Wideband (UWB), Wireless USB (WUSB), Wireless Host Controller Interface (WHCI), Device Wire Adapter (DWA).

Moreover, it supports devices such as ambient light sensor, GPS, temperature gauge, etc. You can also enlarge the text display when using high resolutions . The tool provides improved support for external displays. You can easily toggle between the laptop screen and an external display by simply pressing +P key.

If you want to add a new device it can easily be done with Devices and printers as it also provide the place to add a new networked or wireless device and also to troubleshoot problems with it. It also provide Blue-ray Disc write support and standardizes the Display color as it helps in adjusting an LCD display to be as close as possible to the sRGB standard color space. The user can expect simpler device pairing, better security and better power savings.

ReadyBoost: A way to speed up Windows 7

2009-10-19T00:29:00.001-07:00

Microsoft has included an enhanced version of ReadyBoost on Windows 7, a new feature that speeds up your computer even in a low memory situation by using flash memory, in its latest operating system Windows 7, scheduled to be launched on October 22.

ReadyBoost, which also comes with Vista, make use of a USB flash drive or card as memory and it works with most of the flash storage devices.

In Windows 7, it can handle more flash memory and even multiple devices up to eight, for a maximum 256GB of additional memory. When you plug a ReadyBoost-compatible storage device into your system, the AutoPlay dialog box offers you the option to speed up your computer using ReadyBoost. If you select this option, you can choose how much memory on the device to use for this purpose.

When you set up a device to work with ReadyBoost, Windows shows you the space recommended for an optimal performance. For ReadyBoost to effectively speed up your computer, the flash drive or memory card should have at least 1GB of available space. If enough space is not available for ReadyBoost, you’ll see a message asking you to free some space on the device if you want to use it to speed up your system. You can enable or disable ReadyBoost for a specific flash drive or other removable storage device.

Follow the given guidelines to enable this feature in Windows 7 .

STEP1: Connect a flash drive or flash memory card into your computer.

STEP2: Click Speed up my system, in the Autoplay dialog box, under General options.

STEP3: In the Properties dialog box, click the ReadyBoost tab, and then do one of the following:

To turn ReadyBoost off, click Do not use this device.

To use the maximum available space on the flash drive or memory card for ReadyBoost, click Dedicate this device to ReadyBoost. Windows will leave any files already stored on the device, but it will use the rest to boost your system speed.

To use less than the maximum available space on the device for ReadyBoost, click Use this device, and then move the slider to choose the amount of available space on the device you want to use.

STEP4: Click OK.

The Improved Calculator In Windows 7

2009-10-17T00:24:00.000-07:00

Windows 7 allows you to calculate fuel economy, distance, and fuel used in gallons or liters. Sometime you need to calculate a vehicle's fuel economy based on its distance and fuel used. To perform these, you do not need to visit websites or download additional software. Just use the improved calculator in Windows 7.
First, click the Start button- All Programs- Accessories then open Calculator. After that you can click on next and select "View", then "Worksheets", then one of the two worksheets to perform calculations involving miles or liters. These are Fuel economy (mpg) and Fuel economy (L/100 km).
From fuel economy worksheet pane you can perform three types of calculations such as Distance, Fuel economy and Fuel used.
Enter the needed values that will depend on the type of calculation. Click "Calculate" to display the result. You can select "Edit" - "Copy" to copy the result to the calculator, a Notepad file, or other document.
Windows 7 also allows users to prevent Security or Maintenance Messages in the Action Center. You will just have to disable unwanted messages in Windows 7.
Action Center alerts you about various computer problems such as the virus protection being out of date, a backup needing to occur, or if your computer needs to be restarted. Sometime you don't want theses messages to appear. You can disable these messages with the help of given steps.
Open Action Center by clicking the Start button, type “action center” or alternatively click on Windows Action Center flag in the Windows Taskbar. Click Change Action Center setting in the left pane in Action Center windows. On the next screen, uncheck boxes next to messages you do not wish to see. Message categories include: Security messages & Maintenance messages. Click "OK" to save your settings, then close the "Action Center" window.

In Windows 7 you can also access your favorites sites and folder from Taskbar by adding an additional Toolbar. In Windows 7, you can click the Start button and type in the name of a web address or folder to open up your web browser or Explorer. However, if you perform these tasks frequently then you can create an additional Toolbar. An "Address" Toolbar is easy option of navigating to web sites or folders. Just type in the name of your website or folder and press the Enter key. You can follow these steps to perform this task. Right-click an empty area of the Taskbar. Select "Toolbars" - "Address".

Your Account Picture How to change in windows 7

2009-10-16T03:54:00.001-07:00

Microsoft’s Windows 7 release will be a boon for users as now they will be allowed to change the picture that appears on the Start Menu and Welcome screen in Windows 7.
While using Windows 7 you must have noticed a picture that appears when you click the Start menu or access the Welcome screen. A picture represents your account. You can replace this default picture with your favorite one.
You can follow these steps to perform this task. Click the Start button and then click on your account image to open the "User Accounts" Control Panel. When the "User Accounts" Control Panel opens, click "Change your picture" and then choose the one you like from the gallery and set as a default picture for your account.
After that you will have to click the "Change Picture" button, and then close the "User Accounts" Control Panel.
Taking up another issue, you can use setup to show the computer name on your Windows 7 taskbar.
You usually check computer name manually by right-clicking on My Computer and choosing Properties. But in Windows 7 release you can display it on Taskbar.
You just have to create a new folder in Document folder with the same name as your computer name. You can find your computer name by right-clicking on My Computer and choosing Properties. Right-click on an empty area in the taskbar and choose Toolbars, then click on New Toolbar. Now you want to browse to the location of the folder you just created. Choose that folder and click the Select Folder button.
Thats all. Now your computer name will appear on the Windows 7 taskbar.
Another Windows 7 update is that you can also get an effective package from Dr. Web CuireIt against all virus and spyware in Windows 7
When you update your system with Windows 7, then you need a comprehensive package because your existing antivirus will lose the compatibility.
Dr. Web comes with a most efficient Anti-Virus called Dr. Web CuireIt. Its extensive scanner and virus will scan the complete system even without installation. You can get it from the website link http://www.freedrweb.com, absolutely free. You can combine this package with Windows 7 install package. First, open the website with the above link. Press the button of "Download." Save the file on your desktop. Double click on the file and run the set up. Follow the prompt and at the end accept the Agreement form. Click on "Finish" after the process is complete.
You can run this program anytime, to scan your startup files and main memory. Depending upon the area you want to scan you can run this program under complete scan or custom scan. Press "Scanning" after selecting. After scanning the incurable files are moved to the quarantine directory.

Gets to know about Windows 7 E Version

2009-10-12T21:22:00.000-07:00

Microsoft introduced Windows 7 Version in reaction to statements made by the European government with respect to Internet Explorer. The EU introduced antitrust case against Microsoft to the group of IE with Windows and therefore the exploitation of dominant market position. The government claimed that "the linking of Microsoft Internet Explorer for the Windows operating system harms competition among web browsers, undermines the product innovation and ultimately reduces consumer choice."

Windows 7 version E is a response to this that shows that Microsoft must comply with the law. The E version is without any type of browser and therefore welcomes the European markets with Windows without any type of Internet browser now so they can use any browser of your choice. However, the question remains: HOW? If no browser at all how is it possible to download any web browser?

Microsoft has provided detailed information about installing Windows 7 E on its website. However, the instruction also includes an extra step for customers in Europe with regard to keeping the browser of choice in some external hard drive. Therefore, European customers that Windows 7 will save the web browser on a CD, DVD or USB or other storage media and install the browser once the Windows 7 has been completely installed.

This is a genius step taken by Microsoft, as they show they are following the laws, and to be able to get more revenue by providing additional CD web browser with the operating system.

John James is a professional writer with extensive work experience in the development of web services industry. The author has written several useful and informative articles on various topics related to IT and computer Tech Support.

How to Repair PST Files For Microsoft Outlook

2009-09-09T03:12:00.000-07:00

Microsoft Outlook PST files or Personal Folder Files are an extremely important part of the Outlook Application. Essentially they store all your important information associated with the program, meaning they contain all your emails, contacts, calendar events, personal folder etc. Now you should also know that pst files are very susceptible to several different types of problems and errors. There are many different reasons why pst files become corrupt or damaged and since you are reading this article I believe you have probably encountered one of them. If you have come across a corrupt or damaged PST file and wish to learn How To Repair PST Files For Microsoft Outlook, then there are two ways to go about it. You can either use the Inbox Repair Tool or invest in a good PST Repair Program both ways are able to tackle the problem however success depends on how badly the file is corrupted.

When your Microsoft Outlook PST Files become damaged you are no longer able to access them in Outlook and you probably cannot perform any further operations such as send/receive emails, make notes, set appointments etc. To fix the problem you can either use a free utility that Microsoft provides or grab hold of a third party program.

The free utility that Microsoft provides is known as the Inbox Repair Tool (Scanpst.exe). This tool is able to fix some problems but it isn't always to recover all of the data lost from the corrupt pst file. This is because the Scanpst.exe works by repairing the PST Files header information and then deleting anything in the file that it doesn't understand. So if a PST Files header is corrupted then the tool should have no problem in repairing and recovering the file. However if more than just the header of the file is damaged than unfortunately you won't have much success with the Inbox Repair Tool and will have to resort to a good third party software to fully repair your PST file.

If your PST File has become corrupt due to the 2GB File Size Limit or if you see the following error messages when you try to access your PST File:

- Outlook.pst can not be accessed- 0x8004011
- An unknown error has occurred- 0x80040119
- An unknown error has occurred. 0x80040600
- Pst has reached the maximum size limit
- *.pst is not a personal storage folder file
- Outlook.pst file can't be found
- OL2000: Unable to Use Your Personal Folder File if it Exceeds the 2 GB Size Limit

Then you are going to need the help of a decent MS Outlook PST Repair Tool

One particular software that is extremely impressive is the Stellar Outlook PST Repair Program. It is a very powerful tool that can easily recover your emails, messages, contacts and other items from your corrupt pst file. Outlook PST Repair software can even recover messages or emails that have been accidentally deleted from the deleted items folder. The best part about the software is that it will repair your PST File no matter how badly it has been corrupted or damaged (even if your file has exceeded the 2 GB size limit) and it offers a Free Download, so you can try out the Software Risk Free.

Therefore if you have been struck with one of the error messages above and your PST Files have become corrupt then you must be trying to figure out How to Repair PST Files for Microsoft Outlook. Well as I mentioned before there are two options at your disposal, you may be able to get rid of the problem by using the Inbox Repair Tool or if you files are excessively damaged then you will have to obtain a third party software. Either way you will have to get the problem fixed a sap if you wish to access your valuable information in Microsoft Outlook again, so get cracking!

How to Avoid Losing Data In Microsoft Outlook

2009-09-07T04:00:00.000-07:00

Microsoft Outlook is an email client (Mail User Agent to some) which I'm sure you know what it does. If not, let me try to explain it as simply as possible. Email clients are programs or application's which retrieves emails from the web server and downloads it onto your desktop.

Now with that out of the way, did you know that you can lose your mails because of your email client? This is a big deal as email is now a large part of communication both in the corporate world and the private/home user.

How can you lose your emails?

When you use email clients, you risk losing your email just like any other data on your desktop. Here is a list:

- Virus attack
- Corrupted partitions/volumes
- Deletion/Format
- Hard Disk Crash
- Theft/natural disaster

In Microsoft Outlook versions 2003, 2002, 98 and 97, once Outlook's PST file size goes above 2gb, your emails, or rather, the PST file, gets corrupted.

- PST corruption

Installation of anti-virus/anti-spyware

Prevention of viruses, spyware and basically all malware is important as they cause your system and programs to become sluggish, unstable and perform undesirable operations.

And since when you use Microsoft outlook, your emails will get affected as the mails on the server gets downloaded onto your computer.

- Install anti-virus/anti-spyware and update frequently

Anti-virus/anti-spyware is available widely and should often be updated for the latest updates and patches.

Use it to scan you computer, and to scan ALL emails if they contain attachments.

Never download anything directly to your computer unless you are certain of the reliability and credibility of its source.

For a detailed view of how to remove viruses, refer to this virus protection blog

Backup

The most reliable way to prevent the loss of your Outlook emails is to backup your PST file. To do this, simply copy your PST to another storage media (such as your thumb drive) or another drive on the same computer.

The PST file can be found by simply opening the search function (go to start menu and you can find the search function there) and copy and paste this term into the search box " .pst " without the double quotes.

Wait for the search finish. The default .pst file name is outlook.pst. Then just copy and paste the .pst file onto your backup media. Backup frequently, as you may never know when the outlook files (or any other important files for that matter) gets accidentally deleted, formatted or corrupted.

Computer Maintenance

Although this should already part of your routine, it bears reminding again. You should maintain your system by defragmenting, running scandsk and so on. This is basic maintenance for your computer as it can help prevent file system problems. It also enables your system to run smoothly and prevent system slowdown.

Here is a slew of other maintenance tips for you to look into

Outlook housekeeping

Yes, even in outlook, you need to do some basic maintenance. This is done to prevent your .PST file from getting corrupted.

Before outlook 2003 (and in earlier versions of outlook 2003), the .PST file limit was set at 2GB. If the .PST file size exceeded this limit, it would be very difficult, if at all possible, to retrieve any data from the .PST file as it would get corrupted.

When you are doing housekeeping, you are trying to keep this limit down and at the same time, helps in organising you mails so that they are easier to retrieve when you need to read them again.

How do you do that? Simple.

Delete all the old mails that you do not need, and remember to empty the trash. Categorise all your mails accordingly. For example, all your work folders should be in a separate folder from you personal emails and so on.

Create a NEW pst file

Another way to keep control of your PST file size is to create another .PST file. Of course, don't create a new .PST file for the sake of creating one.

Have separate .PST files for business and personal mails. To create this a new .PST file, simply open outlook and follow these steps:

1.Go to File menu, to New, and then click Outlook Data File
2. In the next window, you should see two options. Simply choose Office Outlook Personal Folders file. In Outlook 2003, there is an option to increase compatibility with older outlook versions, choose the Outlook 97-2002 Personal Folders File option. Click Ok
3. Then choose an appropriate location to save your new .PST in. Choose a location, and the type in the filename of your new .PST file.

And there you have it. A new .PST file, all ready for use.

In actual fact, prevention of lost Outlook mails is not hard. However, you need to be constantly maintaining your system and backing up your mails which take up precious time. It is a necessary step to take to prevent you from losing all your precious emails.

How to Remove Add-Ins in Microsoft Outlook

2009-08-25T03:32:00.000-07:00

Add-ins are small programs used for a specific purpose in different Microsoft applications. For example, there are add-ins for Microsoft Outlook that allow users to send text messages to cell phones or customize the Outlook calendar. However, if an add-in becomes corrupted, it can cause the program using it to experience problems. In addition, add-ins that are not frequently used occupy precious system space. Removing these can help Outlook and the system run more smoothly.

Remove Add-Ins From Outlook 2000--2003

Step 1 : Start Microsoft Outlook. Remain in the main Outlook window. If you are using Outlook 2003 or earlier, select "Options" from the "Tools" menu. The "Options" dialog will open.

Step 2 : Go to the "Other" tab.

Step 3 : Click the "Advanced Options" button. The "Advanced Options" dialog box will open.

Step 4 : Click the "Add-in Manager" button and look for the add-in you want to remove. If it is not listed, go back and click the "COM Add-ins" button.

Step 5 : Clear the check box next to the add-in you want to remove in the "Add-in Manager and then click "OK" to remove it. In "COM Add-ins," click to select the add-in and then click the "Remove" button.

Remove Add-Ins From Outlook 2007

Step 1 : Go to the "Tools" menu in Outlook 2007 and click on "Trust Center." The "Trust Center Settings" window will open.

Step 2 : Go to the "Add-ins" tab of the "Trust Center." A list of all of the current Outlook add-ins will appear.

Step 3 : In the list of add-ins, look to see what type the add-in is that you want to remove.

Step 4 : Select the type of add-in you want to remove from the "Manage" box and then click the "Go" button.

Step 5 : Click to clear the check box of the add-in you want to remove and then click "OK" to remove it. If it is a "COM" add-in, click to select it and then click the "Remove" button.

How to Backup Outlook Support Guide

2009-08-19T01:32:00.000-07:00

Most people who use MS-Outlook as their email client have already realized the need to regularly backup their Outlook. Your emails are going to be critical components of your business, and though they reside on your server, what would you do, if there is a sudden server crash. When this happens, you will not have any access to your emails.

With today's technology, software backup programs have become the solution to problems such as server crashes. These kinds of backup application is equipped with a centralized backup mechanism that has a 1:10 compression especially designed for email backups. This is why backup applications are highly recommended since it not only organizes data and important files, it creates a more spacious bandwidth as well.

As the data deduplication backup Outlook programs, the WAN Optimization helps clients backup data despite weak WAN Links. The process of WAN Optimization is accomplished by the backup applications, by measuring the changes in networks, which helps the application in calculating latency in networks. Good backup applications thus help you to take a backup of your emails in your email client, considering the fact that the threat of a possible server crash is equal in both of them, if not greater in one.

Backup Outlook programs like the iYogi Technical Support, and quite a few others of them have established a big reputation amongst people as being in the top 5 PC Backup software applications. One of the reasons why it is recognized as such is the fact that it is using a Windows Volume Shadow Copy service, which means faster backing up of files. With these backup applications at your disposal, not only would you be able to complete faster backup mechanisms (At least, ten times faster than traditional methods), but in the process only allow necessary data to be stored on the server, as opposed to redundant and duplicate data.

How to make Outlook your home mail browser

2009-08-13T01:03:00.000-07:00

Microsoft Outlook 97/98 and 2000

To setup email add a new account to your existing profile:

1. From the Tools menu, select "Accounts." If you do not see "Accounts," place your cursor over the two arrows at the bottom of the list to display more choices.

2. Click the "Add" button.

3. From the Add menu, click "Mail."

4. In the Display Name box, type your name as you would like it to appear when you send a message, and click "Next."

5. In the Email Address box, enter your Yahoo! Mail address (for example, "myemail@myserver.com") and click "Next."

6. In the box labeled "My incoming mail server is a..." select "POP3" server.

7. Type the Incoming Mail (POP3 or IMAP) Server address.
Example: pop.mail.myserver.com

8. Type the Outgoing Mail (SMTP) Server address.
Example: smtp.mail.myserver.com

9. Click "Next."

10. In the Account Name box, enter your Yahoo! Mail ID (your email address without the "@myserver.com").

11. In the Password box, enter your Mail password.

12. Check "Remember Password" if you do not want Outlook to prompt you for your password each time you check your mail.

13. Do not check the box labeled "Log on using Secure Password Authentication (SPA)."

14. Click "Next."

15. Choose the appropriate connection type under the "Which Method Do You Use to Connect to the Internet" heading.

16. If you chose "Connect using my phone line," you will need to select a dial-up connection in the Dial-up Connection Wizard and click "Next." otherwise choose "Connect using my local area network (LAN)."

17. Click "Finish."

In News: iYogi Re-Defines Technical Support – BizTech2.com

2009-07-29T03:59:00.000-07:00

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.

Microsoft Outlook 2007 worth buying: Email Software Review - MSFT

2009-07-15T04:30:00.001-07:00

I know that many of those who use the free Microsoft e-mail client like Outlook Express or Windows Mail (for free because it comes with Windows) or by e-mail Web-based services, such as Windows Live Hotmail service. What amazes me is that few of my knowledge, including professionals who are willing to pay in advance.
I bought Microsoft Office Outlook 2007 as an independent program started at the same time, four months ago, and could not be happier.
Here are features I like, at cost:

1. Compatibility between Outlook and Word

I often copy text from Word and paste into Outlook: format. Previously, when I do this is to use Outlook Express and Windows Mail, and the results are usually a disaster. I had to spend time reformatting the text, which I created in Word. It is equally effective for this purpose are not the same thing twice.

However, when I copy from Outlook and paste in the Word. Also, when I received a letter from other countries, I do not see how I can clean much more quickly than any free program.

2. Reported post

Outlook 2007, you can e-mail tag in your Inbox or other e-mail, using a function called "category".

Do you have time to process each message when you get it? Of course not. Categories Outlook allows you to label e-mail string of choice. I use words like "Time", "response", "research" and "Reading." Moreover, you can color code each category. It is a huge time saver, I will not lose the message. Or Outlook Express and Windows Mail have this functionality. Do not pay the previous version of Microsoft Office Outlook 2003

3. Find messages

Windows Mail has a good search function. I believe nothing. However, as a result, I had to open each message individually to see that file. Microsoft Office Outlook 2007 provides a solution. Now open the "Preview" so every time I select a list of projects, e-mail content is displayed in a separate window. Save minutes every time I need to find some, the rapid increase in hours.

4. Incoming e-mail editor

How long do you receive an e-mail may receive unsolicited messages from topics such as "again", "before" or white? Almost embarrassing, old topic information, and then change the subject completely different? In Outlook, you can change the subject line. I need to do is save the original, but the acquisition of [square brackets] much, so when I saw the list, I am well aware of the contents of the message. Outlook also allows you to change any other part of the information clearly.

Here are the main benefits that I received a letter from the pay.

In Canada, Best Buy is currently selling in Microsoft Office Outlook 2007 C US $ 159.99. Otherwise, you can download a free 60 day trial in 2007 of the category of English or French language, from the Microsoft.

How do I change the default settings?

2009-07-10T03:17:00.000-07:00

How do I change the default settings?
In the Outlook Security Settings folder, click New, so that a new project using the Outlook security form. Select the default security settings for all users option. You can not change the name of the security group.

Open the project's default option of Outlook E-mail Security Update has been installed. Figure 1 and Figure 2 shows the default settings of the Outlook security form. Explanation of each setting, please refer to Readme.txt file when you extract the downloaded file to run admpack.exe.

Noted that there are several options mentioned in Figure 2 Collaboration Data Objects (CDO) and Simple Mail Application Programming Interface (MAPI)'s. External programs can use the programming interface, Outlook Object Model rather than the automatic messaging. E-mail Security Update Outlook Simple MAPI function of restricting access to, instead of the CDO. CDO program settings apply to the separate system update CDO Security Update by http://officeupdate.microsoft.com/ 2000/downloaddetails/cdo2k.htm.

Can only create a default security settings item in the Outlook Security Settings folder. If there is more than one item, the default setting is, Outlook clients will use the settings from the recent Save the project.

How do I override the default security settings?

Your security settings can be individuals or groups of users more or less restrictions than the default settings. To override the default settings, follow these steps:

1. Create a new item in the Outlook Security Settings folder.
2. Outlook security form in the Outlook Security Settings tab, which Figure 1 shows, select group of security settings unusual choice.
3. To provide security group name.
4. Members text box, enter the name, separated by a semicolon, individual users, the Group will apply the settings. Did not provide the form of a button, let you choose the name from the Global Address Book (GAL); You must enter their own.
5. Press Ctrl + K, to resolve the name. If there is any name still does not have a prominent, which means that Outlook can not resolve the name. Check your spelling, and then press CTRL + K, and then try again to resolve.
6. Select your choice of two forms. See the readme file. txt files, a detailed understanding of each set.
7. Closed form, and select when Outlook is asked to save your changes.

You can not use distribution lists (racemic), in order to simplify the establishment of a member in step 4. Outlook E-mail Security Update does not resolve the members of the DL. Therefore, you must enter each user name.

In addition, you must be a member to take care of each user, there is only one Outlook security group, in other words, users seem to only one item in the Outlook Security Settings folder. If the user includes more than one group, the latest security settings to preserve a popular, and Outlook ignore any other person. Outlook E-mail Security Update will not check to see whether a user of Outlook included in the additional security group.

How do I override the default security settings?

2009-07-07T03:46:00.000-07:00

Your security settings can be individuals or groups of users more or less restrictions than the default settings. To override the default settings, follow these steps:

1. Create a new item in the Outlook Security Settings folder.
2. Outlook security form in the Outlook Security Settings tab, which Figure 1 shows, select group of security settings unusual choice.
3. To provide security group name.
4. Members text box, enter the name, separated by a semicolon, individual users, the Group will apply the settings. Did not provide the form of a button, let you choose the name from the Global Address Book (GAL); You must enter their own.
5. Press Ctrl + K, to resolve the name. If there is any name still does not have a prominent, which means that Outlook can not resolve the name. Check your spelling, and then press CTRL + K, and then try again to resolve.
6. Select your choice of two forms. See the readme file. txt files, a detailed understanding of each set.
7. Closed form, and select when Outlook is asked to save your changes.

You can not use distribution lists (racemic), in order to simplify the establishment of a member in step 4. Outlook E-mail Security Update does not resolve the members of the DL. Therefore, you must enter each user name.

In addition, you must be a member to take care of each user, there is only one Outlook security group, in other words, users seem to only one item in the Outlook Security Settings folder. If the user includes more than one group, the latest security settings to preserve a popular, and Outlook ignore any other person. Outlook E-mail Security Update will not check to see whether a user of Outlook included in the additional security group.

Problem Fixed by Google in Outlook Sync Tool for Apps

2009-07-02T03:56:00.000-07:00

Google has set an fund with the Mindset adjustment agency it released newly for its Apps hosted communications and collaboration suite, Google said Tues.

That means, called Apps Sync for Microsoft Outlook, didn't endeavor symptomless with programs that interact directly with the Look aggregation line, such as Windows Screen Seek. Specifically, Apps Sync, during artefact, incapacitated Windows Desktop Examine, which lets users attain message in Attitude.

Nonetheless, the new edition of Apps Sync for Microsoft Belief now entirety right with Windows Desktop See. The plug-in has ever worked decent with Attitude's person look article, according to Google.

Other replace to the Google way is that it now lets users admittance Windows Springy Hotmail via the Microsoft Staff Prospect Connector plug-in, which the Google slave didn't sustenance before.

Different enhancements to Apps Sync are the noesis to enable or invalid auto-archive during artefact and an developed two-way readjustment of notes in contacts, Google said.

Existing users give get the grade automatically. New users instrument comprehend the new variant here.

Google launched Apps Sync for Microsoft Mindset on June 9 in magnitude to dedicate users the alternative to use Mindset as a confront end to the Gmail and Calendar part of the Premier and Pedagogy editions of Apps.

Currently, the plug-in lets grouping happen e-mail, contacts and calendar items between Mindset and Apps, but it doesn't cater the untasted conservation of features that exist between Attitude and Mercantilism.

This is why a variety of business analysts are recommending that before decisive to follow Transfer with Apps, IT managers run tests of the plug-in to tidy careful that their Look users present not avoid functionality they necessary for their succeed.

The plug-in isn't free to users of the Casebook edition of Apps, which is free and constricted to 50 end-users per land. Apps Sync for Microsoft Look is for Apps' Execute edition, which costs US$50 per somebody annually, and for Apps' Upbringing edition, which is take and aimed at students, teachers and school staffers.

Microsoft didn't move to a petition for statement some the newest writing of the Google plug-in.

Microsoft Updates Spam Emails Spread Malware

2009-06-23T04:09:00.000-07:00

Security researches from CA and Sophos warn of two malware distribution campaigns that try to push trojans as Microsoft security updates. One claims to offer a Conficker removal tool, while the other masquerades as an update for Microsoft Outlook and Outlook Express.

"Researchers at Microsoft have been working closely with Symantec, the creators of Norton antivirus, and have come up with a removal tool for the conflicker [sic.] virus," the malicious e-mails intercepted by CA read. "You are hereby immediately advised to download and run the removal tool from the link provided below to make sure you are not infected […]," they go on to advise.

The download link starts with windowsupdate.microsoft.com, but actually points to a .ru domain name. "The email comes from a certain Microsoft[dot]ssl[dot]com whose IP address is 38.100.66.185. This IP address originates from a server which is located in Texas and is not a Microsoft server," Rossano Ferraris, research engineer at CA Internet Security Business Unit, notes.

Visiting the link prompts the download of a file called remtool_conf.exe, that, when run, displays a Symantec EULA and offers to start scanning the computer. However, instead of performing any malware scan, the application contacts another host from where it downloads winupdate.exe, identified by CA as DelfInject CX. The fake removal tool is being detected as FakeScan A.

"Although there has been a decrease in the number of fake Microsoft update emails, the current fake emails are more sophisticated and use a very high profile social engineering technique to lure and trap people," Mr. Ferraris warns.

Meanwhile, Julie Yeates, malware analyst at antivirus vendor Sophos, describes a similarly themed campaign that targets users of the Microsoft Outlook and Outlook Express email clients. "Microsoft has released an update for Microsoft Outlook / Outlook Express. This update is critical and provides you with the latest version of the Microsoft Outlook / Outlook Express and offers the highest levels of stability and security," the messages read.

The attached officexp-KB910721-FullFile-ENU.exe file is actually an installer for Troj/Spy-CU. "It does look plausible, the spelling and grammar are surprisingly correct, for malware authors, but, as ever, one should always be cautious concerning e-mail attachments," Ms. Yeates warns. Windows users are advised to download security fixes through Automatic Updates or from Microsoft's download website directly.

Archive a folder manually

2009-06-22T00:47:00.000-07:00

In Outlook, archiving is a way to back up or delete old items, such as e-mail messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents. AutoArchive backs up items for you automatically by using either the default settings or settings that you specify. However, sometimes you might not want to worry about all of those settings and just archive an individual folder manually.

Manually archive a folder.

1.On the Go menu, click Folder List.

2.Click the folder that you want to archive. In this procedure, the folder being archived is Home Networking.

3.On the File menu, click Archive.

4.Click one of the following options:

Archive all folders to their AutoArchive settings Allows you to use your AutoArchive settings to archive the Home Networking folder.

Archive this folder and all the subfolders Allows you to archive the Home Networking folder using the options available in the Archive dialog box.

5.In the Archive items older than list, choose a date from the date picker. In this example, items in the folder created before January 19, 2004 are archived.

6.To include items that you previously selected not to archive, select the Include items with "Do not AutoArchive" checked check box.

Note :To see if items have the Do not AutoArchive this item check box selected, open the item. On the File menu, click Properties. On the General tab, verify that the Do not AutoArchive this item check box is selected.

7.To archive the folder to a file other than the default Archive.pst file, click Browse, and then specify a different file name, such as Home Networking Archive.pst, and a location, such as My Documents.

Note: The default location for Archive.pst is C:\Documents and Settings\user name\Local Settings\Application Data\Microsoft\Outlook\. A Personal Folders file (.pst) is an Outlook data file that stores items such as e-mail messages, contacts, calendar data, tasks, and notes.

8.Click OK.

The items in the folder are moved out of the folder and into the .pst file that you specified. To view the folder items again, open the .pst file.

Outlook is located on the same computer

2009-06-08T04:40:00.000-07:00

In this Article OE, WM or WLM contains all your messages and is located on the same machine as Outlook. It is assumed that Outlook has already been installed and configured with your mail account. Contact your mail administrator or ISP if you do not know the mail account settings. If you've already tried to configure Outlook before but were not successful, you'll have to start with a clean mail profile.
Migrate Mail

Don't use the Import function from within Outlook to migrate your mail. In many cases this will reset the "Received" time and date on a message. Instead, use the export function from with OE, WM or WLM.

1. Open Outlook.
2. Open up OE, WM or WLM and use File-> Export-> Messages… to export the messages to Outlook.
Confirm the dialog and select which folder you would like to export to Outlook.
3. Now all you have to do is wait. This could take quite a while depending on how big your message store in OE, WM or WLM is.

Migrate Contacts

To migrate your contacts, you first have to export it to a csv-file which you can then import into Outlook.
The way to export it defers slightly depending on whether you are using OE, WM or WLM.

Export Contacts Outlook Express

1. File-> Export-> Address Book…
2. Select; Text File (Comma Separated Values).
3. Press the Export button.
4. Select a location to store the export in and name you export file.
This can be on your Desktop folder for easy access. You can remove the file once everything has been imported into Outlook.
5. Press the Next button.
6. Select all the fields (make sure you scroll down to see all fields)
7. Press Finish. You'll get notified when the export is done.
8. Close the remaining open dialogs and continue to the Import Contacts section.

Export Contacts Windows Mail

1. File-> Export-> Windows Contacts…
2. Select; CSV (Comma Separated Values).
3. Press the Export button.
4. Select a location to store the export in and name you export file.
This can be on your Desktop folder for easy access. You can remove the file once everything has been imported into Outlook.
5. Press the Next button.
6. Select all the fields (make sure you scroll down to see all fields).
7. Press Finish. You'll get notified when the export is done.
8. Close the remaining open dialogs and continue to the Import Contacts section.

Export Contacts Windows Live Mail

1. Select the Contacts button in the left bottom section or press CTRL+SHIFT+C to bring up the Windows Live Contacts window.
2. File-> Export-> Comma Separated Values (.CSV)
3. Select a location to store the export in and name you export file.
This can be on your Desktop folder for easy access. You can remove the file once everything has been imported into Outlook.
4. Press the Next button.
5. Select all the fields (make sure you scroll down to see all fields).
6. Press Finish. You'll get notified when the export is done.
7. Close the remaining open dialogs and continue to the Import Contacts section.

Import Contacts Outlook

1. File-> Import and Export…
2. Select; Import from another program or file.
3. Press the Next button.
4. Select; Comma Separated Values (Windows).
5. Press the Next button.
6. Browse to the location of the previously exported csv-file.
7. Press the Next button.
8. Select your Contacts folder as the destination folder.
9. Press the Next button.
10.Press Finish.

Read Outlook Express E-Mail...Without Outlook Express

2009-06-01T04:22:00.000-07:00

View Microsoft Outlook Express 4,5 and 6 e-mail without having access to Outlook Express.

Got a need to view Microsoft Outlook Express 4, 5, or 6 e-mail without having access to Outlook Express? Want to view Windows Vista Mail and Windows Live mail message databases? You'll want MiTeC Mail Viewer. This free program lets you view those message stores, as well as message stores in any standalone .EML files, used by some e-mail programs.

Simply run MiTeC Mail Viewer, point it at the location of the file, and then select the folder you want to view. You'll then be able to browse through the e-mail, and save individual files as well as attachments. It's also nice that you can view not just the e-mail itself, but also the source code as well. This can come in handy for tracing suspicious e-mail or checking for phishing scams.

The program does have some problems, though. It didn't properly read HTML messages; I could decipher the content, but it didn't look like the original message. Aside from that, MiTeC Mail Viewer is free and simple, so worth a try if you need to view Outlook Express e-mail without having access to Outlook Express.

Get More at :

http://www.microsoft.com/windows/ie/ie6/using/howto/oe/setup.mspx

Unable to receive or send e-mail

2009-05-27T07:08:00.000-07:00

The most and irritating Problem face in Microsoft Outlook is when you not able to receive and send the Email.

The main cause of this issues is below possibility.
1. Internet or Network connection missing
2. Issue with Internet or Network e-mail server
3. E-mail program incorrectly configured
4. Security issues
5. Spam filter
6. E-mail program corruption or other issues

The Solution Of this issue are :

1. Internet or Network connection missing :- First of all you have to check your computer is able to see the INTERNET and try to find out in other computers to ensure that your computer is not encountering a connection issue, which would be causes of your email issue

2. Issues with Internet or Network e-mail server :- Try to Ensure that your Internet e-mail server or your Network e-mail server is not encountering issues by contacting either your Internet Service Provider or your Network administrator.

3. E-mail program incorrectly configured :- you verify that your Email program is properly configure or not to connect to your Internet Server. It is very common for the e-mail program to have either the incorrect POP or SMTP address. Generally, the SMTP server is port 25 and the POP3 server is port 110. However, the actual POP3 and SMTP server name varies depending upon your Internet or Network providers. verify with the ISP or Network administrator that a SMTP block is not in place.

Generally, if a SMTP block is in place you will receive errors such as:

1. SMTP error
2. SMTP rejected
3. Server response 550
4. SMTP prohibited by administrator
5. Error 0x800ccc79

4. Security issues :- Spam filters can inappropriately cause you to be unable to receive e-mail. If a Spam filter is improperly configured by the Internet service provider or if your Internet service provider believes a message is Spam it will delete the message and that message will not be received by you.

5. E-mail program corruption or other issues :-If you have checked and/or verified each of the above recommendations and are still unable to receive / send e-mail, it is possible that the e-mail program may have issues and we recommend that you attempt to reinstall it.

iYogi Acquires Clean Machine Inc.

2009-05-14T02:21:00.001-07:00

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

New York, NY, May 11th, 2009 : iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

ABOUT IYOGI

Headquartered in Gurgaon, India with offices in New York, USA, iYogi provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. IYogi's 24/7 phone and remote technical assistance, spans across a comprehensive range of technologies we use every day from a wide range of vendors. Utilizing its proprietary technology iMantra , and highly qualified technicians, iYogi delivers amongst the highest benchmarks for resolution and customer satisfaction. iYogi is privately held and funded by SAP Ventures, Canaan Partners, and SVB India Capital Partners. iYogi was recently awarded the Red Herring Global 100 Award, recognizing it as one of the 100 most innovative private companies driving the future of technology. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

ABOUT CLEAN MACHINE

Clean Machine Inc. is a NJ-based and incorporated company that helps consumers and small business owners easily manage and protect their computing environments safely and cost effectively. The company is has a unique, powerful and inexpensive PC concierge service. Specifically, each customer is assigned a highly-trained tech concierge who remotely examines their computer system on a scheduled and very secure basis. The PC concierge will immediately fix software-based problems and prevent new threats to the customer's computing environment including offensive pop-ups, browser redirects and slow performance, and then provides a detailed report. Clean Machine's proprietary Radar(TM) technology (Remote Access Detection Audit and Repair) allows its expert technicians to remotely resolve any problems, eliminating the need for customers to go through the frustrating process of speaking with a tech support expert, and still having to do the work themselves. In other words, the Clean Machine PC concierges do it all. For more information on Clean Machine please visit www.pccleanmachine.com.

iYogi Awarded Red Herring Top 100 Global Company

2009-01-29T06:10:00.000-08:00

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.

iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com

2008-12-15T04:55:00.000-08:00

Award Recognizes the 100 “Most Promising” Asian Companies Driving the Future of Technology

Silicon Valley, CA, Dec 9th, 2008— Red Herring today announced that iYogi is a winner of the Red Herring 100 Award, a selection of the 100 most innovative private technology companies based in Asia.

IYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India with more than 50,000 customers. The company offers consumers an unlimited, annual subscription service for $119.99 per desktop that includes support for a wide range of technologies, including PC hardware, Microsoft Products Support, Windows Operating systems, Computer Support, Software applications, MP3 players, Networking devices, Digital camera, Printers and scanners etc.

The Red Herring editorial board diligently surveyed the entrepreneurial scene throughout Asia and identified the top 100 out of more than 1,000 closely evaluated companies that are leading the next wave of innovation.

“Our winners and Finalists demonstrate that Asia is increasingly becoming a leader in innovation, contrary to common stereotypes", said Joel Dreyfuss, editor-in-chief of Red Herring. " It was tough to choose just the top 100 finalists from such a large list of excellent contenders, and we are very happy with the quality of the companies we selected as finalists."

“We believe consumers and small business owners should have low-cost access to the highest quality support available on the planet", said Uday Challu, CEO of iYogi. “We are thrilled that our innovative approach to solving everyday technology problems for consumers and our managed services for small businesses has been recognized by Red Herring’s keen-eyed leadership. We are continuously innovating in adding new services that includes PC recovery, anti-virus, anti-spyware, data back-up and PC optimization in providing the best tech support experience for our customers”, adds Uday.

The 100 winning companies have been announced at the Red Herring Asia event in Hong Kong. The CEOs of the winning start ups presented their innovative ideas and technologies to an audience of leading entrepreneurs, financiers, and corporate strategists at the event at the Hong Kong, JW Marriott Hotel earlier this week.

About iYogi

iYogi is the first direct-to-consumer and small business technical support service from India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the US, UK, Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi’s resolution rate of 87 percent and customer satisfaction rate of 93 percent are amongst the highest published benchmarks in the industry. For further information, please visit www.iyogi.net.

iYogi Contact

Vishal Dhar
President Marketing, iYogi Inc.
Phone: 212 229 0901
Email: vishal@iyogi.net

How to Specifying Microsoft Outlook as the Default Mail Client

2008-11-17T00:54:00.000-08:00

To specify the Outlook as Default Mail Client follows the steps.

Internet Explorer 4.0, 4.01, 5 for Windows 95/98 and Windows NT 4.0
1. In My Computer, click Options (or Folder Options) on the View menu, and then click File Types.
2. Click the URL:MailToProtocol line to select it, click Edit, click Open in the Actions box, and then click Edit. Click the Application Used To Perform Action box and press DELETE to delete the data in the box.
3. Type the following single line for the Application Used To Perform Action box for the Open command:
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE" -c IPM.Note /m "%1
NOTE: Type the quotation marks in the box.
4. To save the changes, click OK until you return to My Computer.
Internet Explorer 4.0 for Windows 3.1
1. In Internet Explorer, click Internet Options on the View menu, click the Programs tab, and then click File Types.
2. Click the URL:MailToProtocol line to select it, click Edit, click Open in the Actions box, and then click Edit. Click the Application Used To Perform Action box and press DELETE to delete the data in the box.
3. Type the following line for the Application Used To Perform Action box for the Open command:
C:\OUTLOOK\EXCHNG.EXE /m
4. To save the changes, click OK until you return to Internet Explorer.

Internet Explorer 3.0
1. In Internet Explorer, click Options on the View menu, click the Programs tab, and then click File Types.
2. Click the URL:MailToProtocol line to select it, click Edit, click Open in the Actions box, and then click Edit. Click the Application Used To Perform Action box and press DELETE to delete the data in the box.
3. Type the following single line for the Application Used To Perform Action box for the Open command:
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE" -c IPM.Note /m "%1
NOTE: Type the quotation marks in the box.
4. To save the changes, click OK until you return to Internet Explorer.

Outlook Error 'Could not load an object'

2008-11-10T21:58:00.000-08:00

When you try to open an item in one of the Microsoft Outlook programs that are listed in the "Applies to" section, you may receive the following error message:
Could not load an object because it is not available on this machine.

There is a reference to an ActiveX control in the item's form, and you do not have the appropriate library files for that control registered and installed on your computer.

To resolve this behavior use either of these two methods.

Method 1
Click OK to the error message. The item should open without displaying the problem control.

Method 2
Contact the author of the form to determine how to install and register the control on your computer. This method may involve installation of an additional program that provides the control.

I hope it is useful for Outlook Support...

Outlook POP3 Error And SMTP Error

2008-11-05T21:30:00.000-08:00

POP3 Errors

Problems that occur with Post Office Protocol 3 (POP3) will affect the receipt and download of your emails. You may receive any of the following error messages when MSEO experiences POP3 issues:

0x800420CB: Mail cannot be stored on server
0x800CCC90: Client response invalid
0x800CCC91: Invalid user name or user not found
0x800CCC92: Password not valid for account.
0x800CCC93: Unable to interpret response.
0x800CCC94: Command required.
0x800CCC95: No messages on server.
0x800CCC96: No messages marked for retrieval.
0x800CCC97: Message ID out of range.

POP3 errors usually occur as a result of a temporary glitch, a file corruption, or because of incorrect account details.
Check to be sure that your connection details are correct. You may have changed you account details recently and failed to note those changes in MSOE or perhaps you have initiated “caps lock” while entering your case-sensitive password. The easiest way to see if your connection details are correct is to use window’s Telnet program. This will verify whether your details are incorrect or if the error is related to another MSOE issue.

To use Telnet click “start” and choose “run”. In the prompt window, type cmd (when using Windows NT, 2000 or XP) or type command (when using Windows 95, 98 or ME). In the new window type telnet 110 then click “enter”.

At this point, you should be connected to the mail server and you should receive a response “+OK Hello there”. This response confirms that you are connected to the mail server. Type, user and hit “enter”. If the username is correct, you should get the following message “+OK Password required”. Type, pass and hit “enter”. If the password is correct, the mail server will say, “+OK Well done”.

SMTP Errors

Problems that occur with Simple Mail Transfer Protocol (SMTP) will affect your ability to send emails. You may receive any of the following error messages when MSEO experiences POP3 issues:

0x800CCC60: Invalid response.
0x800CCC61: Unknown error code.
0x800CCC62: Syntax error returned.
0x800CCC63: Parameter syntax incorrect.
0x800CCC64: Command not implemented.
0x800CCC65: Improper command sequence.
0x800CCC66: Command not implemented.
0x800CCC67: Command not available.
0x800CCC68: Mailbox is locked and busy.
0x800CCC69: Mailbox not found.
0x800CCC6A: Error processing request.
0x800CCC6B: User mailbox is known, but mailbox not on this server.
0x800CCC6C: No space to store messages.
0x800CCC6D: Storage limit exceeded.
0x800CCC6E: Invalid mailbox name syntax.
0x800CCC6F: Transaction failed.
0x800CCC78: Unknown sender.
0x800CCC79: Server rejected recipients.
0x800CCC7A: No sender address specified.
0x800CCC7B: No recipients specified.

STMP problems often occur because of a temporary glitch. However, it is possible that the outgoing mail server address is incorrect. Verify that your outgoing mail server address is correct. This is the first thing you should check.

If your outgoing mail server address is correct, test your access to port 25 and see if your email is being blocked, using a telnet client. If you can connect to the outgoing mail server through port 25, this will confirm that the issue is with the application itself or your settings.

To use Telnet click “start” and choose “run”. In the prompt window, type cmd (when using Windows NT, 2000 or XP) or type command (when using Windows 95, 98 or ME). In the new window type telnet 25 then click “enter”.

At this point, you should be connected to the mail server and you should receive a response that begins with “220”, which confirms that port 25 is open. If you do not receive the “220” response, either the mail server is not functioning properly, you're not connected to the Internet or something on your system is blocking port 25.

Troubleshooting Outlook Express Error 0x800ccc90 Error Code: 0x800ccc90

2008-11-02T22:16:00.000-08:00

When you try to check your email, you get the following error message:

There was a problem logging onto your mail server. Your User Name was rejected. Account: 'pop3.example.com', Server: 'pop3.example.com', Protocol: POP3, Server Response: '-ERR', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90.

SYMPTOMS
When you try to log on to Microsoft Exchange Server with Outlook Express by using Secure Password Authentication, you may see the following error messages in Microsoft Outlook Express. Look in the Details of the Error tab after failing to connect.
* Unable to logon to the server using Distributed Password Authentication.
Account:'Company POP3 Server Accnt.',
Server: 'server.company.com',
Protocol: POP3,
Server Response: '-ERR The AUTH protocol exchange was canceled by the client.',Port: 110, Secure(SSL): NO, Server Error: 0x800ccc90, Error Number: 0x800ccc18
On the Exchange Server computer you will see the following Event IDs:
Application event log error:
13005 MSExchange Pop3 Authentication
Logon attempt by NTDomian\User from 157.57.148.24 to NtDomain/User has failed: EcGetMailboxDN() call failed with error The requested mailbox is not available on this server.

11310 MSExchange Pop3 Authentication
The following error occurred: The requested mailbox is not available on this server.

Cause:

* Incorrect Email settings.
* Incorrect scan settings on anti-virus software (if any).
* Corrupted account settings.

Solution

In Outlook Express, try using Clear Text, which is the Log on using option under the Servers tab of the mail account.
To do so:
1. On the Tools menu, click Accounts. This will bring up several tabs.
2. If you select any listed mail account, the properties will have a Servers tab with the Log on using option.
3. Select the Clear Text option.
If this works, then you were trying to access a non-existent mailbox or the wrong mailbox. If this does not work, then the administrator needs to check for and remove the custom recipient.

1. Check your Outlook Express settings.
2. Repair and Recover Outlook Express.

MORE INFORMATION

When a user tries to log on to Exchange Server with Outlook Express and Secure Password Authentication, the client will pass the credentials of the user logged on to the workstation. If the logon works using the Clear Text option: , the user will have to change his or her mailbox alias to the Windows NT account name in order to use Secure Password Authentication. This is because Secure Password Authentication will not pass the mailbox alias information. It defaults to and Exchange Server assumes the alias to be the Windows NT account.

Differences between Outlook and Outlook Express

2008-10-31T00:09:00.000-07:00

NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:
268732 (http://support.microsoft.com/kb/268732/EN-US/) OLEXP: Outlook Does Not Receive MSN E-mail Messages
To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/?kbid=325232

Outlook Express

Outlook Express is the e-mail client that is included with Microsoft Internet Explorer 4.x, Microsoft Internet Explorer 5.x, the Microsoft Windows 98 operating system, the Microsoft Windows Millennium Edition (Me) operating system, the Microsoft Windows 2000 operating systems, and Microsoft Office 98 for the Macintosh. Outlook Express is designed for home users who gain access to their e-mail messages by dialing in to an Internet service provider (ISP).

Built on open Internet standards, Outlook Express is designed for use with any Internet standard system, for example, Simple Mail Transfer Protocol (SMTP), Post Office Protocol 3 (POP3), and Internet Mail Access Protocol (IMAP). It provides full support for today's most important e-mail, news, and directory standards such as Lightweight Directory Access Protocol (LDAP), Multipurpose Internet Mail Extension Hypertext Markup Language (MHTML), Hypertext Markup Language (HTML), Secure/Multipurpose Internet Mail Extensions (S/MIME), and Network News Transfer Protocol (NNTP). Full support ensures that you can take advantage of new technologies as well as seamlessly send and receive e-mail.

New migration tools that automatically import your existing mail settings, address book entries, and e-mail messages from Eudora, Netscape, Microsoft Exchange Server, the Windows Inbox, and Outlook make it easy for you to quickly take advantage of all that Outlook Express has to offer. The ability to receive mail from multiple e-mail accounts, as well as the ability to create Inbox rules, helps you manage and organize your e-mail.

In addition, full support for HTML mail enables you to personalize your messages with custom backgrounds and graphics. This makes it easy to create unique, visually powerful messages.

For special occasions, such as birthdays or holidays, Outlook Express includes stationery designed by Greetings Workshop and Hallmark.

Outlook

Outlook is Microsoft's premier messaging and collaboration client. It is a stand-alone application that is integrated into Microsoft Office and Exchange Server. Outlook also provides performance and integration with Internet Explorer 5.5. Complete integration of e-mail, calendaring, and contact management, makes Outlook the perfect client for many business users.

Outlook helps you find and organize information so that you can work seamlessly with Office applications. This helps you communicate and share information more effectively.

Powerful Inbox rules enable you to filter and organize e-mail messages. With Outlook, you can integrate and manage e-mail from multiple e-mail accounts, personal and group calendars, contacts, and tasks.

When you use Outlook with Exchange Server, you can use workgroup information sharing and workflow communications, group scheduling, public folders, forms, and enhanced Internet connectivity.

Outlook is designed for use with the Internet (SMTP, POP3, and IMAP4), Exchange Server, or any other standards-based communication system that supports Messaging Application Programming Interface (MAPI), including voice mail. Outlook is based on Internet standards and supports today's most important e-mail, news, and directory standards, including LDAP, MHTML, NNTP, MIME, and S/MIME, vCalendar, vCard, iCalendar, and full support for HTML mail.

Outlook also offers the same import tools that are offered with Outlook Express. This enables easy migration from other e-mail clients, and offers further migration from Microsoft Mail, Microsoft Schedule+ 1.0, Microsoft Schedule+ 7.0, Lotus Organizer, NetManage ECCO, Starfish SideKick, Symantec ACT, as well as synchronization with leading Personal Digital Assistants (PDAs), such as the 3Com Palm Pilot.

Migrate Lotus Notes Emails to Outlook

2008-10-22T04:58:00.000-07:00

Lotus Notes is the most popular client-server, collaborative application
developed and sold by IBM Software Group. IBM defines the software as an “integrated desktop client” option for accessing business emails, calendars, to-do lists, business contacts.

There are various email systems that maintain different formats to store emails. Thus switching from one email system to another becomes frustrating. So, migrating Lotus Notes emails to Outlook is also a serious issue. Users need Lotus Notes Migration tool for the following reasons:

• Lotus Notes involves high installation costs annually, that many organizations fails to afford every year.
• Users have to switch from Lotus Notes to Outlook because of change of job or profession.

Now migrating or export Lotus Notes to MS Outlook becomes easier with SysTools Export Notes. SysTools Export Notes is a simple yet powerful Lotus Notes Conversion utility to convert Lotus Notes emails, calendar, journals, to do lists, contacts or address book to MS Outlook.

Export Notes software is a feature-rich Lotus Notes Conversion software to migrate Lotus Notes emails to Outlook. Most advantageous features of Lotus Notes Conversion Tool are as follows:

1. Simple User Interface: Software provides easy & simple user interface that encourage novice to use the software confidently.
2. Migrate Lotus Notes to MS Outlook: SysTools Export Notes quickly converts Lotus Notes emails, journals, and calendar, to do list to MS Outlook PST files.
3. Software supports to convert Lotus Notes emails with attachment, and keeping all Meta information intact.
4. SysTools Export Notes Software successfully runs with Windows 2000, XP, and Vista.
5. Software supports Lotus Notes Address Book Conversion even if there are errors like: “You are not authorized to perform that operation: names.nsf”.

Users can download SysTools Export Notes software from the following link:
http://www.exportnotes.com/emails
Downloading SysTools Export Notes, users can eventually Migrate Lotus Notes Emails to Outlook or Export Lotus Notes to Outlook quickly.

"Installation unsuccessful" error message when you try to install Office XP SP3 from the Office Update Web site

2008-10-15T01:59:00.000-07:00

SUMMARY
If you receive the "Installation unsuccessful" error message when you try to update Microsoft Office XP to Office XP Service Pack 3 (SP3) from the Microsoft Office Update Web site, your Office installation may have been installed from an administrative installation point. To resolve this problem, either install the Office XP SP3 full-file package, or contact your network administrator to update your administrative installation point.

SYMPTOMS
When you try to install Microsoft Office XP Service Pack 3 (SP3) from the Office Update Web site, you may receive the following error message:
Installation unsuccessful

CAUSE
This problem may occur when you try to use the Office XP SP3 client (binary) update on a computer that has Microsoft Office XP installed from an administrative installation point.

RESOLUTION
To resolve this problem, use one of the following methods

Method 1: Download and install the Office XP SP3 full-file package
The following file is available for download from the Microsoft Download Center:

Download the English version of the Office XP Service Pack 3 full-file package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Note To download and install a localized version of Office XP SP3, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E
To download and install Office XP SP3, follow these steps:
1. Click the Download the English version of the Office XP Service Pack 3 full-file package now link that is mentioned earlier.
2. In the File Download dialog box, click Open.

Note The Office XP SP3 full-file package is 57.5 megabytes (MB) and may take a long time to download depending on your Internet connection speed.
3. If you are prompted to install the update, click Yes.
4. Click Yes to accept the license agreement.
5. When you receive a message that indicates that the installation was successful, click OK.
Note After you install the update, you cannot remove it. To revert to an installation before the update was installed, you must remove Office XP, and then install it again from the original CD-ROM.

MORE INFORMATION
For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 (http://support.microsoft.com/kb/832671/) Description of Microsoft Office XP Service Pack 3

APPLIES TO
• Microsoft Office XP, All Editions Service Pack 3 (SP-3)

Outlook Backup - Simple Solution For Home Users

2008-10-10T00:27:00.000-07:00

A lot of home users look for a backup solution because they just need to back up one thing - Outlook mail. If you are new to backup and don't know what data recovery is all about, but still need to protect your Outlook data, you may start searching web forums where they discuss data backup and recovery, which will most likely cause you even more confusion up to a point where you actually want to give up the whole idea of finding a simple Outlook backup plan.
In fact, you don't have to know much about backup to protect your Outlook mail from loss and theft. The reason you become more confused, the more you search is that at professional backup forums, they use a lot of special backup terminology and professional jargon, which makes it all the harder for you to understand and, most importantly, decide which backup program to buy.
To make your search of Outlook backup solution more effective, answer just one question: exactly what do I want to copy and how often? If you just need to copy your Outlook data every once in a while, you can easily find inexpensive backup software with the option of Outlook backup, which allows you to back up and recover Outlook messages, contacts, settings, the address book, and so on, and copy them to a CD or DVD on a schedule, for example once a week.
The Outlook backup feature is a really basic functionality for any backup program. So if you just know that a particular solution can do Outlook backup, it is not enough information to say whether it is a professional solution or not. Both simple and advanced backup programs may feature Outlook backup, so basically what you need to do is a little price comparison survey.
What's next? Next thing to do is to check what other options this particular backup program has to offer with regard to Outlook backup. For example, does it allow you to back up messages and contacts separately, or does it backup everything in bulk? Can it compress and/or encrypt Outlook data?
Another important issue to consider is where you are going to store your backups. If the Outlook backup software allows recording Outlook data to DVD, it may raise its cost a little bit; however the option of recording data to CD is usually available in most of the low-price solutions.

How to Create the PCF and Run PREP

2008-10-06T00:27:00.000-07:00

The PCF (Profiler Command File) provides greater control to select the parts of the executable program to profile. The PCF is optional and is not necessary to collect statistics about all functions of the application.

With the following PCF, the profiler collects statistics only for the main window procedure and for the About dialog box procedure in GENERIC. For more information on PCFs, see chapter 4 of the Source Profiler "User's Guide." Place the following text into the GENERIC.PCF file:
FPROFILE TIME
PROGRAM GENERIC.EXE DELETE
OBJECT GENERIC.OBJ
FUNCTION MainWndProc ADD # Note: function names are case sensitive
FUNCTION About ADD
To use this file, perform the following three steps:
1. Place the GENERIC.PCF file into the same directory as the source code for the GENERIC sample.
2. Build the GENERIC sample with debugging information (specify the /Zi compiler option switch and the /CO linker option switch).
3. Use the following command line to run the PREP utility:

PREP /P GENERIC.EXE /OT GENERIC.PBT /OI GENERIC.PBI GENERIC.PCF

For more information about the PREP utility, see Appendix A of the Source Profiler "User's Guide."

You can place the PREP command into the makefile that builds profiling versions of your application. Run the PREP utility after building the executable file.

Version 1.2 of the Microsoft Source Profiles includes two executable files: PROFILE.EXE and PROFILEW.EXE. PROFILEW.EXE is a Microsoft Windows-hosted source profile utility that can run from the command line or from an icon in the Microsoft Windows operating system. The names of batch files used to profile a Windows-based application end with the letter "W." Run these batch files from the MS-DOS prompt because each one starts Windows. You also can profile a Windows-based application in Windows.

APPLIES TO

•	Microsoft Source Profiler 1.0
•	Microsoft Source Profiler 1.2

Outlook Backup - What Is The Best Way to Do It?

2008-09-30T08:07:00.000-07:00

Outlook backup is a bare necessity for those who use MS Outlook email client for everyday communication. If you are like most people, who like to start their day with a hot steaming cup of coffee looking through morning mail, you sure can imagine how frustrating it can be to lose your important messages and contacts.

There are several reasons why you can lose your email. First of all, you can lose your Outlook messages as a result of hardware failure. Secondly, there can be a disaster like flood or fire, which is hard to prevent so it is strongly recommended to back up Outlook/Outlook Express to secure against the temperament of nature.

A far more frustrating occurrence of message loss is an accidental deletion by the owner. There is no way to prevent such things, but there are several ways to make sure you do not lose your data, if you get in any of the above mentioned situations.

One ways is to copy your contacts and messages manually each day and record them to some storage media such as a CD. This is a viable solution and it is the cheapest in terms of money, but not time. It is going to be hard to keep track of all incoming and out coming messages and not to forget to do Outlook backup regularly.

However, with the simple yet reliable Outlook backup software, you can immensely simplify the task of data protection. In fact, for a reasonable fee of 39 bucks you can get a professional backup program with the backup functionality which allows backing up your important messages on a specified schedule with the options of data compression and encryption.

When choosing your backup software, pay attention to the specific features of a program. Some backup programs offer Outlook backup functionality as a default feature, while others may require installation of special plug-ins for doing target backup of email. Also, make sure that the program can do backup of all versions, including backup of Outlook 2007.

The minimal feature set that you need to do quality Outlook backup includes automatic Outlook file search, automated task execution according to a minute accuracy schedule, data compression and encryption and a wide choice of storage media including flash drives, external hard drives, optical disks, FTP and online servers.

Play a custom sound when Outlook delivers new e-mail

2008-09-25T03:42:00.000-07:00

Hi, I am continuing my work with some information about Microsoft Outlook 2000. It provided Outlook Support for customize the sound when send the new mail using outlook. It applies with Outlook 2000. You can have Microsoft Outlook® 2000 play a custom sound when new messages are received in your Inbox. First, you must turn on sound notification for new messages. If you already have sound notification turned on, go directly to the second procedure to customize the sound played.

Set Outlook to play a sound when new e-mail is delivered

On the Tools menu, click Options.
Click E-mail Options.
Click Advanced E-mail Options, and then under When new items arrive, select the Play a sound check box.

Change the sound played

On the Windows® taskbar, click Start, point to Settings, and then click Control Panel.
Double-click the Sounds icon.
In the Events list, click New mail notification.
In the Name list, click the sound that you want to hear when you receive new e-mail, or click Browse to see more choices.

Outlook Web Access

2008-09-22T07:55:00.000-07:00

Outlook Web Access (OWA) is a webmail service of Microsoft Exchange Server 5.0 and later, originally called Exchange Web Connect (EWC). The web interface of Outlook Web Access resembles the interface in Microsoft Outlook. Outlook Web Access comes as a part of Microsoft Exchange Server 2007 and previous versions of Exchange.

OWA is used to access e-mail (including support for S/MIME), calendars, contacts, tasks, and other mailbox content when access to the Microsoft Outlook desktop application is unavailable. In the Exchange 2007 release, OWA also offers read-only access to documents stored in Microsoft SharePoint sites and network (UNC) shares. Microsoft provides Outlook Web Access as part of Exchange Server to allow users to connect remotely via a web browser. Some of the functionality in Outlook is also available in this web "look-alike". The most important difference is that Microsoft Outlook allows users to work with e-mail, calendars, etc., even when a network connection is unavailable, whereas OWA requires a network connection to function. OWA can be used from Internet cafes and any other location that provides connectivity to the Web.

Functionality of the OWA is partly bundled with the use of a Microsoft client operating system and the Microsoft Internet Explorer (IE). The OWA interface available in Exchange 2000, Exchange 2003, and Exchange 2007 is available in two flavors. The so-called "Premium" user interface is rendered for Internet Explorer 5 (for the 2000 and 2003 releases) and Internet Explorer 6 SP1 and later for the 2007 release. The so-called "Basic" user interface (UI) is rendered for other browsers. Some functions, such as Search, are not available in the Basic UI. Since there is no current IE installer available for Mac OSX and no official installer at all for Linux, Linux and many Apple users can only use restricted functionality.

The first component to allow client-side scripts to issue HTTP requests (XMLHTTP) was originally written by the Outlook Web Access team. It soon became a part of Internet Explorer 5.0. Renamed XmlHttpRequest and standardized by the World Wide Web Consortium^[1], it has since become one of the cornerstones of the Ajax technology used to build advanced web applications.

How to create task in outlook

2008-09-07T23:54:00.000-07:00

A task is a personal or work-related errand you want to track to completion. A task can occur once or repeatedly (a recurring task). A recurring task can repeat at regular intervals or repeat based on the date you mark the task complete. For example, you might want to send a status report to your manager on the last Friday of every month, and get a haircut when one month has passed since your last haircut. For more use Outlook Support.

To create a task you must first select the Tasks container in the Folder List or Outlook

Bar.

Follow the steps to create a task

1. Click Tasks from your “Folder List” or “Shortcuts”.

2. Click New (left corner).

3. In the “Subject” field Type Test1.

4. Use the down arrow to select a due date one day from today’s

date.

5. Click Save and Close.

You can use also

1. In any open space in the “Task” window double-click to open a

new task.

• Notice you have opened a new task two different ways.

2. In the “Subject” field Type Complete lab 5.

• “Due date” field enter today’s date.

• “Start date” field enter today’s date.

• “Status” click the down arrow and click In Progress.

3. Check the “Reminder” box.

4. Set the “Time for completion” box to the next half hour from the

computer’s time.

5. Click save and close.

iYogi Computer Repair, PC Repair Support Video

2008-08-31T22:29:00.001-07:00

Review or change Outlook Mobile Service account settings

2008-08-25T06:40:00.000-07:00

This Post explains how to review and make changes to your Outlook Mobile Service account. Changes might occur if you change your account name as it appears in Outlook or your mobile service password, or when you want to further customize your account configuration.
Change the name of your Outlook Mobile Service account
1. On the Tools menu, click Account Settings.
2. Select the Outlook Mobile Service account that you want to change, and then click Change.
3. Click More Settings.
4. Under Account Name, type the name that you want.
Change the password for your Outlook Mobile Service account
To help keep your system secure, it is a good practice to change your password regularly.
Use strong passwords that combine uppercase and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Passwords should be 8 or more characters in length. A pass phrase that uses 14 or more characters is better. For more information, see Outlook Support
It is critical that you remember your password. If you forget your password, Microsoft cannot retrieve it. Store the passwords that you write down in a secure place away from the information that they help protect.
Note You should change the password saved in Outlook only after you change the Web Service password for your Outlook Mobile Service account. Follow the instructions provided by your mobile service provider to change your Web Service password.
1. On the Tools menu, click Account Settings.
2. Select the Outlook Mobile Service account that you want to change, and then click Change.
3. Under Logon Information, in the Password box, type the password that was provided by your mobile service provider or the password that you created.
Note You have the option to have Outlook remember your password by selecting the Remember password check box. If you select this option, your account is vulnerable to anyone who has access to your computer.
4. Click OK.
5. Click Close.

What is a Microsoft Exchange account?

2008-08-07T13:30:00.000-07:00

Some features in Outlook require you to use a Microsoft Exchange account. Exchange is an e-mail-based collaborative communications server for businesses. Licenses for Exchange can be purchased from Microsoft and its resellers. Exchange Services Provide Online Outlook Support and Email Support for the Outlook.
If your organization uses Exchange, but you do not know whether you have an account or how to use it, you must contact your organization's Help desk or network administrator for assistance.
Home users typically do not have an Exchange account; instead they use a POP3 e-mail account with an Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) or use a Web-based e-mail service, such as Windows Live Mail. If you use a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) e-mail account, your ISP can provide you with your specific account information. People without Exchange accounts cannot use the features in Outlook that require Exchange.
The Help for features that require an Exchange account includes one of the following notations:
• This feature requires you to use a Microsoft Exchange account. Most home and personal accounts do not use Exchange.
• This feature requires you to use a Microsoft Exchange account in Cached Exchange Mode. Most home and personal accounts do not use Exchange.
• This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2003 or Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2003 or Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
If you are not using an Exchange account, you may not see the menus, commands, or options mentioned in the Help for the features.

Read and send messages in other languages with Outlook

2008-08-01T04:34:00.000-07:00

When you receive a message in a different language, the message must be marked with information about the character set (alphabet) that was used to create it in order for Outlook 2000 to be able to display the message. When you forward or reply to the message, Outlook keeps the character set of the original message. Including character set information with a message is called encoding.
Occasionally, you may receive messages that aren't encoded. For these messages, Outlook uses the default encoding for unmarked messages that's specified for your computer. This default is set automatically based on the Regional Settings (system local settings) of your operating system. The default setting appears in the International Options dialog box. (On the Tools menu, click Options, click the Mail Format tab, and then click International Options.)
The default encoding might not work for some of the international messages that you receive. For example, if your default is Western European and you receive an unmarked message that uses a Greek character set, the message might display boxes or question marks instead of readable text. To fix this problem, you need to change the encoding of that specific message to Greek so Outlook can display the correct characters and provide Outlook Support to read and send the email massage.
Changing the encoding of a message
By default, there are a number of languages already enabled when you install Microsoft Office 2000. As a result, the character sets for these languages are listed in Outlook so you can change the encoding of any unmarked message to the character set used to create the message.
Change the encoding of a received message
1. Open the message.
2. On the View menu, point to Encoding, and then click the character set (alphabet) you want to use.
3. Click Yes.
Encoding doesn't only apply to messages that you receive. It also applies to messages you send. Outlook automatically uses the default encoding for outgoing messages (also specified in the International Options dialog box mentioned above); however, you can specify a different encoding for a specific message.
Enable a language
1. On the Windows taskbar, click the Start button, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Language Settings.
2. Click the language you want to enable.
Once you've enabled the language, its character set is available in the encoding list in Outlook.

How to AutoRecover and AutoSave work

2008-07-25T00:50:00.000-07:00

The AutoRecover option (in these Microsoft Office programs: Word, Excel, PowerPoint, Publisher, and Visio) and AutoSave option (in Microsoft Office Outlook) can help you avoid losing work in two ways:

Your data is automatically saved If you enable Auto Recover or AutoSave, your file (such as a Microsoft Office Word document) or item (such as an Outlook Support and Outlook e-mail message) is automatically saved as often as you want. Therefore, if you have been working for a long time but forget to save a file or if your power goes out, the file you have been working on contains all or at least some of the work you have done since you last saved it.
Your program state is automatically saved In Microsoft Office Excel, Microsoft Office Outlook, Microsoft Office PowerPoint, and Microsoft Office Word, there is an additional benefit to enabling AutoRecover or AutoSave. In these programs, if you enable this option, some aspects of the state of the program are recovered when the program is restarted after it closed abnormally.

For example, you are working on several Excel workbooks at the same time. Each file is open in a different window, with specific data visible in each window. In one of the workbooks, a cell is selected to help you keep track of which rows you already reviewed, and then Excel crashes. When you restart Excel, it opens the workbooks again and restores the windows to the way they were before Excel crashed.

Although not every aspect of your program's state can be recovered, in many cases, the Recovery feature can help you recover more quickly.

Outlook Audio Text Feature

2008-07-21T22:59:00.000-07:00

While it's true that e-mail can make communication more efficient, it's also true that the volume of messages can get overwhelming quickly. And, too much e-mail can make you feel out of control.

Outlook 2007 includes features to help you control e-mail Support volumes, find what you need, and act when and where action is required. Some of these features have been with Outlook Support all along, and some are new to this version. The good news is that all these features are flexible; so you'll be able to adapt them to fit your own organizational style.

This course will give you a glimpse of what's available. As you learn, you may find that some features are more your style than others. That's okay. Once you know what works for you, you'll see how easy it is to get out of your Inbox and into your day.

To learn more about this course, read the text in Goals and About this course, or look at the table of contents. Then click Next to start the first lesson.

Outlook data files tutorials

2008-07-10T06:51:00.001-07:00

When you use Microsoft Office Outlook, you need a place to keep your e-mail messages, calendar, tasks, and other items. This storage place, known as a data file, allows you to keep your data on your computer. Outlook Support Offered for the help of Outlook Email Support and saving data in your Personal Folder an Offline Folder.

When Outlook saves items to your computer, it uses a type of data file called an Outlook Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). If you are using a Microsoft Exchange Server account, your items are usually delivered to and saved on the mail server. To allow you to work with your messages even when you cannot connect to the mail server, Outlook offers Offline Folders, which are saved in another type of data file called an Offline Folder file (.ost) (Offline Folder file: The file on your hard disk that contains offline folders. The offline folder file has an .ost extension. You can create it automatically when you set up Outlook or when you first make a folder available offline.) on your computer.

The primary distinctions between the two types of Outlook data files are:

The Outlook .ost files are used only when you have an Exchange Server account and choose to work offline or use Cached Exchange Mode.
The Outlook .pst files are used for POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.), IMAP (IMAP (Internet Message Access Protocol): Unlike Internet e-mail protocols such as POP3, IMAP creates folders on a server to store/organize messages for retrieval by other computers. You can read message headers only and select which messages to download.), and HTTP accounts. When you want to create archives or back up your Outlook folders and items on your computer, including Exchange Server accounts, you must create and use additional .pst files.

Translate Outlook Text into Excel

2008-07-04T05:58:00.000-07:00

Using the Research feature, you can translate single words or short phrases by using bilingual dictionaries or translate your entire document by using Web-based machine translation services. To translate text, you may also need to satisfy the operating system requirements for specific languages.

Machine translation is helpful for conveying the basic subject matter of the content and for confirming whether the content is relevant to you. For important or sensitive documents, human translation is recommended, because machine translation may not preserve the full meaning and tone of the text.This provided Outlook Support to using outlook with Excel.

Follows the Steps ..

On the Review tab, click Translate.
If this is the first time you have used translation services, click OK to install the bilingual dictionaries and enable the translation service through the Research task pane.
To change the languages that are used for translation, in the Research task pane, under Translation, select the languages that you want to translate from and to. For example, to translate English to French, click English (U.S.) in the From list and French (France) in the To list.

Note To customize which resources are used for translation, click Translation options, and then select the look-up options that you want.

Do one of the following:

To translate a specific word, press ALT and click a word. The results appear in the Research task pane under Translation.
To translate a short phrase, select the words, press ALT and click the selection. The results appear in the Research task pane under Translation.
To translate a word or phrase, type the word or phrase in the Search for box, and then click Start Searching .

How to Format disk and erase Outlook Data

2008-06-30T04:13:00.000-07:00

Formatting a disk erases all information on that disk.

Do one of the following:

Windows Vista

If the disk that you want to format is a floppy disk, insert it into its drive. Otherwise, skip to step 2.
Click the Start button, and then click Computer.
Right-click the disk that you want to format, and then click Format.
Select the options that you want.
Click Start.

Microsoft Windows XP

If the disk that you want to format is a floppy disk, insert it into its drive. Otherwise, skip to step 2.
In Windows XP, click Start, and then click My Computer.
Click the disk that you want to format.
On the File menu, click Format.
Select the options that you want.
Click Start.

Note: The Quick Format option (Format dialog box) removes files from the disk without scanning the disk for bad sectors. Select this check box only if the disk has been previously formatted and you are sure that the disk is not damaged.

For information about any of the options in the Format dialog box, click the question mark in the upper-right corner of the dialog box, and then click the option.

You cannot format a disk if files are open on the disk, if the contents of the disk are displayed, or if the disk contains the system or boot partition. For solving computer problem get Computer Help and also resolve Outlook Problem and get Outlook Support.

Link Outlook contacts to an Access database

2008-06-24T03:46:00.000-07:00

You can quickly copy or link to your Outlook contacts in an Access database, enabling you to work with your Outlook contacts in an Access database. Your Access data is kept up to date with changes to Outlook contacts, and vice versa, if you choose to link contacts to Access.
1. Open Access and start a new, blank database or open an existing database.
2. Do one of the following:
§ On the File menu, point to Get External Data, and then click Import.
§ On the File menu, point to Get External Data, and then click Link Tables.
Note If you link Outlook data to Access, any items updated in Outlook are automatically updated in Access.
3. In the Link or Import dialog box, in the Files of Type list, click Outlook.
If you have more than one Outlook profile, you are prompted for which profile to use.
4. In the Import Exchange/Outlook Wizard, select the folder or address book that contains the contacts that you want, and then click Next.
1. Expand the top mailbox folder.
2. Select the folder that contains the contacts that you want to export.
When you complete the wizard, the Outlook data is placed into an Access table.
5. Follow the instructions on your screen.

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Change individual contacts to last name, first name format

2008-06-17T22:27:00.001-07:00

After you change the name format for existing contacts in the Outlook Address Book, the change applies to future entries that you create. However, occasionally not all your contacts are updated with the format change. In these cases, you must change the format for each contact.
1. In Contacts, double-click a contact that does not appear in the last name, first name format.
2. In the open contact, in the File as box in the upper-left section, click the name in the last name, first name format. For example, click Smith, John.

1. On the Contact tab, in the Actions group, click Save and Close.
2. Repeat for each contact not displayed in the correct name format.
Notes
In a contact card, the Display Name for e-mail addresses is the name shown on the To, Cc, and Bcc lines of an e-mail message and also in the Address Book when you search for a contact. The Display Name is created based on how you type the contact's name in the Full Name box.
Company names in the Company box that start with The automatically appear under the next word in the name. For example, The Phone Company appears as Phone Company, The.

I want to sahre my experience with Outlook Support, Email Support and Computer Help. I will continue again later.....

Change the Contacts list to last name, first name format

2008-06-11T23:42:00.000-07:00

You can change the name format for the contacts in the main Microsoft Office Outlook 2007 Contact folder or any contact folders that you create. These folders are listed in the Outlook Address Book. However, you cannot change the name format for names in the Global Address List (GAL) For more information about the GAL.

Note The following procedure requires a restart of Outlook for the changes to take effect.

In Outlook, on the Tools menu, click Account Settings.
On the Address Books tab, in the Name list, click Outlook Address Book, and then click Change.

3. Under Outlook Address Books, click the address book that you want to change the contact display format for. For example, click Contacts: Personal Folders or Contacts: Mailbox – Mailbox name.

4. Under Show names by, click File As (Smith, John).

5. Click Close two times.

6. Close and restart Outlook.

7. To verify the format change, in Outlook, on the Tools menu, click Options.

8. On the Preference tab, under Contact and Notes, click Contact Options.

9. In the Contact Options box, do one of the following:

Verify Last, First in the Default "File As" order list.
In the Default "File As" order list, click Last, First.

10. Click OK two times.

I will continue again later with more information about Outlook Support, I will try to discuss all email problems and try to explain the solution Online Email Support

Mail tips for Outlook

2008-06-05T23:21:00.000-07:00

I am continue with Microsoft Outlook related mail tips for all outlook users. I want to share My experience with Microsoft Outlook Support and Computer Help. Some useful tips given below......

Set a reminder to reply to a message Right-click the message you want to set the reminder for, point to Follow Up, and then click Add Reminder. In the Due By list, click the date when you have to complete the reply. In the second list, click a time. In the Flag color list, click the flag color you want, and then click OK.
Add your own words to a follow-up flag for a new message Click the Message Flag button and then type the text you want in the Flag to box.
Send a message to multiple people without revealing other recipients' identities To send a message to someone without other recipients of the message knowing, use the Bcc line in the message. Bcc stands for blind carbon copy. If you add someone's name to the Bcc line, a copy of the message is sent to that person, but his or her name is not visible to other recipients.

How to create an all- day events in Outlook 2007

2008-06-03T03:36:00.000-07:00

More information about events

Usually an event occurs once and can last for one day or several days, but an annual event, such as a birthday or anniversary, occurs yearly on a specific date.

Events and annual events do not occupy blocks of time in your calendar; instead, they appear as banners. An all-day appointment displays your time as busy when viewed by other people, but an event or annual event displays your time as free.

Create an event

In Calendar, on the Actions menu, click New All Day Event.
In the Subject box, type a description.
In the Location box, enter the location.
To indicate to people who are viewing your calendar that you are out of office instead of free, on the Event tab, in the Options group, click Out of Office in the Show As list.
If the event lasts longer than one day, change the values in the Start time and End time boxes.
Click Save and Close.

Tip In Day/Week/Month view, you can quickly create an event by double-clicking the darker shaded area beneath the date heading of the day of the event. I want to share my experience with Microsoft Outlook Support as well as Computer help.

How to automatically purge the deleted items

2008-05-27T03:16:00.000-07:00

You can configure Microsoft Office Outlook so that when you switch between folders, any items you have marked for deletion are purged from the IMAP mail server.

Click a folder in your IMAP e-mail account.
On the Edit menu, point to Purge Deleted Messages.
Click Purge Options.

The Internet E-mail Settings dialog box opens.

On the General tab, under Purge Options, select the Purge items when switching folders while online check box.

Note You must be working online with the mail server for this feature to work. I want to share my experience with outlook support and computer help

Add an additional Windows Live Hotmail account

2008-05-20T23:06:00.000-07:00

1. On the Outlook Connector menu, click Add a New Account.

Note The Outlook Connector menu only appears if the Outlook Connector is installed.

2. Enter the following information:

* Your e-mail address

* Your password

* Your name as you want it to appear in the receiver's Inbox

3. Click OK.

A dialog box appears to notify you that you must exit and restart Outlook to see the new account. Click OK.

This post help you How to use your hotmail account with outlook, and also want to express Computer Help and Technical Support with Microsoft Outlook Support

Tips for Create fast Contacts list

2008-05-15T23:26:00.000-07:00

Follow these tips given below

Quickly dial a phone number for a contact Right-click the contact, and then on the shortcut menu, click Call Contact.
Add a new contact from an e-mail message Open the message. In the From field, right-click the name you want to make into a contact. On the shortcut menu, click Add to Outlook Contacts.
Create a task related to a contact Click the contact, click the Actions menu, and then click New Task for Contact.

Are there phone numbers that you have Outlook call frequently? Add them to a speed dial list. On the Actions menu, point to Call Contact, click New Call and then click Dialing Options.
Quickly move through contact address cards with the arrow keys Press HOME to move to the first card. Press END to move to the last card. Use the arrow keys to move up, down, and across the columns.
Create a contact card from a message Drag the message to the Contacts button in the Navigation Pane, and then fill in the rest of the information for the contact.
Send a message fast to a contact Click the contact and then on the Actions menu, click New Message to Contact.
Quickly change the number of columns of contacts in your Contacts list Just drag one of the vertical dividers that separate the columns.
Quickly schedule a meeting with a contact Click the contact and then on the Actions menu, click New Meeting Request to Contact.
Remove a name fast from Other Contacts To remove a name from the Other Contacts list, right-click the name and then click Remove from Other Contacts.

I hope that It list is useful to solve out your problem. I want to share my experience with Microsoft Outlook, Technical Support for fix your computer problem. If you are looking for fix your computer problem you can get Computer Help

Password protection of Microsoft Outlook

2008-05-12T23:23:00.000-07:00

Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows® logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst). If you use an Internet e-mail account in Outlook, such as a POP3 or HTTP account, your e-mail messages are delivered to a .pst data file on your computer's local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.

On the Go menu, click Folder List.
Do one of the following:

If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For "Personal Folders" on the shortcut menu.
If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN® Hotmail®, right-click the Hotmail folder, and then click Properties For "Hotmail" on the shortcut menu.

On the General tab, click Advanced.
Click Change Password.
In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.

Note Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don't have to write it down.

Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don't forget the password.
Click OK three times.

When you click the e-mail account folder, you will be prompted for your password. After you gain access, you won't have to enter the password again for that session. If you exit and then restart Microsoft Outlook, you will be prompted for the password when you click the e-mail account folder.

Important The .pst password feature is not intended to provide security against hackers. It is just a way to prevent inadvertent intrusion by other people whom you trust and share your computer with, such as at home with your family. A more secure way of protecting your data on a computer that you share with other people is to create a password-protected Windows user account for each individual using the computer Help

Outlook Mail Attachment security

2008-05-08T02:26:00.000-07:00

To prevent the spread of viruses from program files (considered a Level 1 threat), Microsoft Outlook automatically blocks attachments that contain file types that can run programs. These blocked file types include .exe, .bat, .com, .vbs, and .js. Your Inbox displays the paperclip icon in the Attachment column to let you know that the message has an attachment. A list of the blocked attachment files appears in the InfoBar at the top of the message.

If you try to send an attachment that has a file type extension that is on the Level 1 restricted list, you receive a message that other Outlook users may not be able to access this type of attachment.

Only an e-mail server administrator can change this default setting and unblock certain file types. This setting is often used on an organization's intranet, not on the Internet.

Data files, such as .doc, .xls, .ppt, and .txt files, are not blocked. However, you receive an Opening Mail Attachment message when you try to open an attachment.

This message gives you the opportunity to consider the safety of the file you are opening and a chance to save the file and scan it for viruses before opening it.

To be able to send any file type by using e-mail, you can use a third-party program, such as WinZip, to package files before you attach them to your e-mail message. WinZip can create a new Outlook message and attach the .zip package for you.

In your message, you can include instructions explaining how to extract the files from the package to make it easy for recipients to access the files.

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Microsoft Outlook Address Book Security

2008-05-04T23:38:00.001-07:00

The Microsoft Outlook Address Book is guarded programmatically. This helps to prevent another program from automatically accessing your Address Book or Contacts list or from sending messages on your behalf without your permission. It is very useful to allow some programs (like Microsoft ActiveSync® or Palm Desktop Support and Computer Support )to access your contact information so that you can synchronize your personal digital assistant (PDA). However, a virus or other malicious program file can use the same functionality to propagate itself. If a program attempts to access your Address Book, a warning appears on screen.

This message appears if a program tries to access your Address Book. In general, you cannot prevent this caution from appearing. However, check with your synchronization software vendor to see if recent updates to the vendor's software include interacting with Outlook in a trusted manner. This message is not displayed when Outlook interacts with trusted synchronization software

· Unless you clicked a command or started a program that is expected to interact with Outlook Address Book information or if you are just not sure, click No.

· If you clicked a command or started a program that is expected to interact with Outlook Address Book information, select the Allow access for check box, and then specify the amount of time you grant access for.

Outlook security features

2008-04-30T22:55:00.000-07:00

Outlook is designed to help protect your computer from viruses and junk e-mail messages. The following information focuses on the virus protection features in Microsoft Outlook.

Macro security

Outlook itself cannot detect whether a virus is present. Macro viruses are spread through attachments, not the e-mail message itself. Microsoft Office achieves macro virus protection by using the High macro security setting as the default. With the High setting, you can run only digitally signed macros from trusted sources or macros that you created yourself, as long as the installed add-ins and templates are trusted. Unsigned macros are automatically disabled.

Note Signing a macro is similar to getting a legal document notarized by a legal authority or getting your passport stamped by a government official. Electronic certificates are used to sign the macro code. Certificates are issued by a certificate authority, such as a bank, government, or software company, which should be trusted sources. For example, all macros that are pre-installed with Office are signed by the developers who created them using certificates issued by Microsoft that vouch for their authenticity.

If you change the macro security level to the less secure Medium setting, you automatically receive a warning each time you open a document that contains a macro. You can select an option in the Security Warning dialog box about whether to run the macro. Disable Macros is the default button.

Note If the security setting is set to Low, Outlook will not warn you before running a macro. Therefore, all macros are run automatically without your intervention. Because of the potential security risk, Microsoft does not recommend that you use the Low setting.

I have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing a computer support assistance.

What is Macro viruses

2008-04-27T21:58:00.000-07:00

A macro is a series of commands and instructions that are grouped together as a single command to accomplish a task automatically. If you perform a task repeatedly in an application, you can automate the task by using a macro. You can store macros in documents, worksheets, or templates, which makes them available whenever a new file based on that template is created. For example, Microsoft Word stores user-recorded macros in the Normal template (Normal.dot) by default, so that they are available for use with every Word document. When you open the Word document, the macro runs. A macro virus is a virus program written in Microsoft Visual Basic® for Applications, the same macro language used in legitimate macros. A macro virus can also run automatically when you open a document unless there are safeguards in place. Most Microsoft Office programs display a confirmation dialog box when you choose to open a document that contains macros

How do viruses spread?

The Melissa virus in March 1999 spread in the form of an e-mail message with an attached Word document that contained a macro virus. Anyone who opened the attachment triggered the virus. The virus would then send the document (and therefore itself) in an e-mail message to the first 50 people in the person's address book. The e-mail message contained a friendly note that included the person's name, so the recipient would open the document, thinking it was harmless. The virus would then create 50 new messages from the recipient's address book. As a result, the Melissa virus was the fastest-spreading virus ever seen and forced a number of large companies to shut down their e-mail systems.

The important thing to remember is that just because an e-mail message appears to come from someone you trust, this does not mean the file is safe or that the sender had anything to do with it. Also, keep in mind that when you share files with another user, the attached macro or script is included with the file. Therefore, be careful when you share files, and scan the files with an antivirus program before you open them. You can choose from many antivirus application vendors.

Important Before you scan Outlook e-mail messages, check with the antivirus program vendor to make sure it is compatible with Outlook. Some antivirus programs can cause problems with Outlook. If want to protect your pc to unwanted programs (Virus). So I want to share my Experience to protection to virus and Computer support assistance.

How to Create additional calendars

2008-04-22T21:58:00.000-07:00

In addition to the default Microsoft Office Outlook Calendar, you can create other Outlook calendars. For example, you can create a calendar for your personal appointments.

In Calendar, on the File menu, point to New, and then click Calendar.

Note If you are in Mail, Contacts, Tasks, Journal, or Notes, on the File menu, point to New, and then click Folder. In the Folder contains list, click Calendar Items.

Type the calendar name as you want it to appear in the Navigation Pane.

Make sure Calendar Items is selected under Folder contains.

In the Create New Folder dialog box, in the Name text box, type a name for the folder.
In the Select where to place the folder list, click Calendar, and then click OK.

The new calendar appears in the Calendar Navigation Pane (Navigation Pane: The column on the left side of the Outlook window that includes panes such as Shortcuts or Mail and the shortcuts or folders within each pane. Click a folder to show the items in the folder.).

To view a calendar, select the check box for the calendar name. When multiple check boxes are selected, the calendars appear in side-by-side view.

Tip To delete a calendar, right-click the calendar name in the Navigation Pane, and then click Delete calendar name.

And some how i have to sketch out the details once again before this Monday for a official presentation. But then what i want to share here with you is my experience of sharing the Microsoft Outlook and providing a computer support assistance.

Advantages of Outlook Mobile Service

2008-04-18T00:33:00.000-07:00

Two ways to communicate with your colleagues, business partners, and family are e-mail messages and your mobile phone. Both have their advantages, but managing your contacts, correspondence, and appointments by using two different media can be cumbersome.

Outlook Mobile Service makes it easier to use both these media and is fully integrated with Outlook. With Outlook Mobile Service, composing and sending a text or multimedia message is now as quick and easy as creating and sending an e-mail message. After the message is sent, you can see it in the Sent Items folder in your Inbox.

Note Multimedia message functionality is not available to wireless service subscribers in the United States. The Outlook Mobile Service is restricted to text messages only in the United States.

By using Outlook Mobile Service, you can send a message both as an e-mail message and as a mobile message to multiple contacts at the same time. You can stay informed when you are away from the office because Outlook Mobile Service can forward the e-mail messages and calendar appointments that you choose directly to your mobile phone.

In addition, you can receive messages from a mobile phone directly in your Outlook Inbox, use a mobile address book that has information about all your mobile contacts, and redirect summaries of your Outlook Calendar to your mobile phone.

Repairing a Personal Folders file (.pst)

2008-04-14T22:22:00.000-07:00

You may need to use the Inbox Repair Tool if you open your Microsoft Outlook .pst file and receive this message:

Unable to expand the folder. The set of folders could not be opened. Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst. Quit all mail-enabled applications, and then use the Inbox Repair Tool.

Note The path to the file specified in the message may vary depending upon the operating system you are using on your computer.

To repair the .pst file

On the Start menu, click Run.
In the Open box, type

drive:\Program Files\Common Files\System\Mapi\LocaleID\scanpst.exe

where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.

Click OK.
In the Enter the name of the file you want to scan box, type the path and file name given in the error message above.

Note You may not be able to use the Browse button to locate this file because it is located in a hidden folder.

To change the options for logging errors during the scan, click Options. If you choose Replace log or Append to log, the log file is saved to the same directory as the .pst file.
Click Start.
When the file scan is completed, select the Make a backup of scanned file before repairing check box.
Click Repair.

If the file is successfully repaired, you will see a Repair complete message. If the Inbox Repair Tool was unable to repair the file, you will need to use a backup of your file.

To begin using your backup file as your new primary file

Start Outlook.
On the File menu, click Data File Management.

Repairing an Offline Folder file (.ost)

2008-04-09T22:12:00.000-07:00

You may want to scan and repair your .ost if you:
• Encounter a large numbers of conflict items.
• Cannot open particular Outlook items when offline.
• Receive unexpected synchronization error messages (as shown in the synchronization log in the Deleted Items folder).
• Receive the message:
Unable to expand the folder. The set of folders could not be opened. Errors could have been detected in the file drive:\Documents and Settings\user\Local Settings\Application Data\Microsoft\Outlook\Outlook.ost. Quit all mail-enabled applications, and then use the Inbox Repair Tool.
Note The file path specified in the message may vary depending upon the operating system you are using on your computer.
In addition, you might be able to open folders in the .ost but get synchronization error messages that do not go away. This happens when a single e-mail message is damaged and the synchronization process cannot correct it. You can use the OST Integrity Tool to fix damaged messages or to move them so you can synchronize successfully.
Important: You may need to run scanpst.exe (see the first procedure above) first if the OST Integrity Tool cannot open the .ost file.
To scan and repair the .ost file
1. Close Outlook.
2. On the Start menu, click Run.
3. In the Open box, type
drive:\Program Files\Common Files\System\Mapi\LocaleID\scanost.exe
where LocaleID is the locale identifier (LCID) for your installation of Microsoft Office. For example, the LCID for English (United States) is 1033. For a list of LCIDs, see Microsoft Office Help.
4. Click OK.
5. Click either Scan all folders or Choose folder to scan. If you click Scan all folders, this may take several minutes.
6. Select the Repair errors check box.
7. Click Begin Scan.
Details of actions performed during the scan and repair are saved as a message in your Outlook Deleted Items folder with the subject "OST Integrity Check."
If the Offline Folder file cannot be repaired, you can disable it and create a new one.
To disable the .ost file and create a new one
1. On the Tools menu, click E-mail Accounts, click View or change existing e-mail accounts, and then click Next.
2. In the list, click Microsoft Exchange Server, and then click Change.
3. Click More Settings.
4. Click the Advanced tab, and then click Offline Folder File Settings.
5. Click Disable Offline Use.
6. In the File box, type the path to the file you want to use as the new .ost file. The default file name is outlook.ost. If this file name already exists, you are prompted for a new name.

Change the Outlook screen resolution

2008-04-06T22:10:00.001-07:00

Change the Outlook screen resolution

Steps Follows in Windows Vista

Click the Start button, and then click Control Panel.
Under Appearance and Personalization, click Adjust screen resolution.
Under Resolution, drag the slider to change the screen resolution.

Steps Follows in Microsoft Windows XP

In Control Panel, click Appearance and Themes, and then click Change the screen resolution.
Under Screen resolution, drag the slider to change the screen resolution.

Note Your monitor and video adapter determine your screen resolution options

Share an Outlook Calendar by using Net Folders

2008-04-01T21:21:00.000-07:00

If you want to share information, such as a group events schedule, with people in different organizations, you can use Outlook 2000 Net Folders to share information with anyone who also uses Outlook. First, create a group calendar. Then send everyone you want to be a subscriber (member) a copy of the group calendar Net Folder. Each person in the group can enter events, activities, and other information if you've granted them the appropriate permission level. Each time an appointment or event is added or changed, each member's shared calendar will be updated automatically. To share a calendar, you must place the calendar folder in a personal folders file (.pst) that's stored on your computer. You cannot share folders stored on a Microsoft Exchange server.

First, create the group calendar

On the File menu, point to New, and then click Folder.
In the Name box, enter a name for the folder.
In the Folder contains list, click Appointment items.
In the Select where to place the folder list, click a location for the folder.

Next, publish a Net Folder

In the Folder List, select the group calendar folder that you want to share.
On the File menu, point to Share, and then click This folder.
Click Next.
Click Add.
In the Type name or select from list box, enter the names of the people you want to share the folder.
After you enter each name, click To. When you finish entering names, click OK.
Click a name in the Member List list, click Permissions, and then assign a level of permission to that person. You can select multiple names to give them all the same level of permission.
Click Next.
If you want, type some text to describe the folder to subscribers, and then click Finish.

An automatic invitation is sent to each of the potential subscribers. They must click the Accept button in the invitation in order to subscribe.

Tip If you want to place an item in a Net Folder that's viewable by you but isn't sent to other subscribers, after creating the item, select the Private check box.

source microsoft.office.com

Setting up a categorized contact list

2008-03-30T22:01:00.000-07:00

The people that the students will be working with are from India and France, as well as from South Dakota, Oklahoma, and Idaho in the United States. There are scientists, literature teachers, soybean farmers, engineers, and nurses from each country. As the students meet with each individual for the first time to learn who they are, where they're from, and what they do, the students can add that information to their Outlook Contacts lists by using categories.

By using categories to identify each contact, students can group them easily and then create distribution lists.

To organize your contact list

On the File menu, point to New, and then click Contact.
Enter the name for the contact and any other pertinent information, such as e-mail address.
Click Categories.
Click the categories that apply to that contact.
Click OK.

The students may find that they need to create new custom categories for the people they are interviewing.

To create new custom categories

Select any item in the Contacts list.
On the Edit menu, click Categories.
Click Master Category List.
In the New category box, type a name for the category.
Click Add.
To create more categories, repeat steps 4 and 5.
Click OK twice.

To view contacts by category

On the View menu, point to Arrange By, and then point to Current View.
Click By Category.

Now the students can see their interview contacts by category, and they can use this view to help them create distribution lists. Distribution lists are a great way to send e-mail messages efficiently to groups of people without having to add each person to the To line individually. The students can create a distribution list for each category.

source microsoft.office.com

Get Word Help from Outlook

2008-03-26T21:32:00.000-07:00

With Microsoft Word set as your e-mail editor, create or open a message.

You are now using Word from within Microsoft Outlook.

Type your question in the Ask a Question box, or on the Help menu, click Microsoft Word Help.

To return to Outlook Help, click Mail in the Navigation Pane to switch back to Outlook, and then type a question in the Ask a Question box.

If you don't currently have Word set as your e-mail editor, you can do so now.

Do one of the following:

Turn Word on or off as your default e-mail editor for all new messages

From the main Outlook window, click the Tools menu, click Options, and then click the Mail Format tab.
Select or clear the Use Microsoft Word to edit e-mail messages check box.

Turn Word on as your e-mail editor for one new message

· From the main Outlook window, on the Actions menu, point to New Mail Message Using, and then click Microsoft Word (message format).

Turn Word on for viewing all Outlook Rich Text formatted messages

You may want to set this option if you often receive the message "This message contains formatting that is best viewed with Microsoft Word. Click here to display in Word."

1. From the main Outlook window, click the Tools menu, click Options, and then click the Mail Format tab.

2. Select the Use Microsoft Word to read Outlook Rich Text e-mail messages box.

Archive e-mails

2008-03-19T20:58:00.000-07:00

Archive e-mails with other electronic documents

File all electronic documents including e-mails for a project in one place after the project is completed

When a project is complete, you may want to file all electronic documents for the project away in one place (most probably zipped up to save space)

You can export all e-mails for a project easily into a separate PST file if you have been using the Project based e-mail filing system outlined in this book.

1. Click File-Import & Export.

2. Choose Export to a file and click Next.

3. Choose Personal Folder File (PST) and click Next.

4. Use the next screen to select the folder that contains your project e-mails.

5. Tick Include Subfolder if appropriate.

6. Click Next.

7. Click the Browse button to select a folder and enter a NEW filename. This is the file in which your e-mails for this project will be saved.

8. Click Finish.

Even after exporting e-mails, I prefer to keep the e-mails in Outlook as well. However I separate my completed projects from active projects.

To do this I have a separate top level folder called Completed Projects. When a project is completed I drag its Project folder out of the Active Project folder and into the Completed Projects folder

Get more click Microsoft Outlook

How to Configure Outlook

2008-03-17T03:07:00.000-07:00

Generic Instructions:Note: An example account name was used through the instructions. Please substitute your POP3 email address information for the account used in the instructions.

The example address is: name@domain.com Account name is: name@domain.comDomain is: domain.com

Configuration Steps:
1. Start your email program.
2. Find the Options/Accounts menu where you can input a new account. Look for key words such as your incoming/POP3 Server or outgoing/SMTP Server.
3. Go through the steps to add a new account to your email program, so that whenever you check mail using this email program it will check your POP3 email account.
4. When you are asked to enter specific information regarding your new account, use the following as a reference:
Your Name: Enter your name as you'd like it to appear in the From field on your emails. User name/Account Name/Subdomain/Alias: Enter the whole email address (yourname@yourdomain.com)Email address: Enter your POP3 email address .Incoming/POP3 Server name: POP3.ChangeIP.comOutgoing/SMTP Server name: SMTP.ChangeIP.comPassword: Enter your POP3 account password.
5. If you are unsure about what to enter in a specific field within your email program, please email Support@ChangeIP.com. Please include your email program name, your domain name, and the areas that you are unsure about so that we can help you solve the problem.

Follow the steps detailed below to use Microsoft Office Outlook to send/receive Email.
Start Microsoft Office Outlook On the Tools menu, Select EMAIL ACCOUNTS.
Select ADD NEW E-MAIL A/c and click NEXT
Choose POP3 and click NEXT.
Enter NAME of COMPANY OR PERSON and Add E-mail Address [name@domainname.com] .
Mention INCOMING MAIL SERVER as (mail.domainname.com / domainname.com) and OUTGOINGMAIL SERVER as (mail.domainname.com / smtp.domainname.com).
Specify USER NAME as Complete email account for E.g.: name@domainname.com, Enter PASSWORD: ****** and Select On REMEMBER PASSWORD [If you wish to avoid entering password every time] – Recommended
Go to MORE SETTINGS choose Outgoing Server, select My Outgoing Server Requires Authentication.
Further Select the 2nd point, "LOG On Using" and specific user name as (email@domainname.com) and Enter password and check Remember Password for your convenience and Click "OK".
Your Email account is successfully incorporated - to check this click on Test Settings. You should not get any error in this test and a test mail will be received in your Inbox in some time.
Once All tests are completed successfully. Click Close to continue and then Next.
Click Finish to save the settings you have made.
Click send/receive mails to get a test mail from Microsoft Office Outlook Test Center.
You have successfully incorporated your email account with Microsoft office Outlook.

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Outlook Support,Outlook Help

Outlook TroubleShoot Help

2008-03-10T04:04:00.001-07:00

I can't access the content on Microsoft Office Online.

To access content on the Microsoft Office Online site, you must have access to the Internet (Internet: A worldwide network of thousands of smaller computer networks and millions of commercial, educational, government, and personal computers. The Internet is like an electronic city with virtual libraries, stores, art galleries, and so on.), and you must have an Internet account through an Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.).

To test your Internet connection, click Microsoft Office Online on the Help menu. This will open the Microsoft Office Online Web page in your browser. If you are able to connect this site, but are unable to see links to Microsoft Office Online in your program, check your online content settings by doing the following:

On the Help menu, click Microsoft Help to display the Help task pane (task pane: A window within an Office application that provides commonly used commands. Its location and small size allow you to use these commands while still working on your files.).
Under See also in the task pane, click Online Content Settings.
In the Service Options dialog box, make sure the Show content and links from Microsoft Office Online check box is selected, and select any additional online content check boxes you want.

If you are unable to connect to the Microsoft Office Online site, one of the following may be your problem:

The settings to connect your computer to the Internet might not be correct. To make sure they are, do the following:

In the Windows XP Control Panel, click Network and Internet Connections and then click Internet Options.

In the Windows 2000 Control Panel, double-click the Internet Options icon.

In the Internet Options dialog box, click the Connections tab.

Your company's firewall (firewall: A method of protecting the files and programs on one network from users on another network. A company will typically install a firewall to give users access to the Internet while protecting their internal information.) or proxy server (proxy server: An Internet server that acts as a firewall, mediating traffic between a protected network and the Internet.) could be preventing access to this site.
The Microsoft Office Online site might be temporarily unavailable. If you can access other Web sites, wait awhile and then try again.

Password Protect Outlook

2008-03-05T21:00:00.000-08:00

Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows® logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). If you use an Internet e-mail account in Outlook, such as a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) or HTTP (HTTP (Hypertext Transfer Protocol): Protocol that is used when you access Web pages from the Internet. Outlook uses HTTP as an e-mail protocol.) account, your e-mail messages are delivered to a .pst data file on your computer's local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.

On the Go menu, click Folder List.
Do one of the following:

If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For "Personal Folders" on the shortcut menu.
If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN® Hotmail®, right-click the Hotmail folder, and then click Properties For "Hotmail" on the shortcut menu.

On the General tab, click Advanced.
Click Change Password.
In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.

Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don't forget the password.
Click OK three times.

When you click the e-mail account folder, you will be prompted for your password. After you gain access, you won't have to enter the password again for that session. If you exit and then restart Outlook, you will be prompted for the password when you click the e-mail account folder.

Source microsoft.ofiice.com

Delete Profile

2008-02-28T07:36:00.000-08:00

Step to Deleting a Profile

If you no longer need a profile, it should be removed from your computer. Remember,

profiles can be deleted only from the Windows desktop, not from within Outlook.

1. From the Windows desktop, click Start.

2. Point at Settings and click Control Panel. The Control Panel dialog box appears.

3. Double-click Mail. The Properties dialog box appears containing information about

the services on your computer.

4. Click Show Profiles…. The Mail dialog box appears with a list of profiles available

on your computer.

5. Select the profile you want to delete.

6. Click Remove.

7. Click Yes to confirm the deletion. The Mail dialog box reflects the change you just

made.

8. Click Close.

9. Close the Control Panel.

Edit Profile

2008-02-28T07:34:00.000-08:00

Editing Profiles form the Windows Desktop

The greatest advantage of using the Windows method for editing profiles is that you can

easily select any profile that’s available to you.

1. From the Window’s desktop, click Start.

2. Point at Settings and click Control Panel. The Control Panel appears.

3. Double-click Mail. The Properties dialog box appears containing information about

your current default profile.

4. Click Show Profiles…. The Mail dialog box appears with a list of profiles available

on your computer.

5. Select the profile you want to edit and click Properties. The Properties dialog box

appears listing the information services for the selected profile.

6. Click any of the following:

7. Add -- add an information service to the profile.

8. Remove -- remove an information service from the profile.

9. Properties -- examine and change an information service’s properties.

10. Copy -- make a copy of an information service.

11. About -- see information about an information service.

12. When you have finished making changes, click OK.

13. Click Close.

14. Close the Control Panel.

Editing Profiles from within Outlook

When you edit a profile from within Outlook, you can edit only the profile that is

currently being used. Before Outlook starts, it must know which profile to use. After

Outlook has started, you can not switch between profiles.

1. If it’s not already, start Outlook. When asked, select the profile you are wanting to

edit.

2. Click the Tools menu and select Services…. The Services dialog box appears with a

lists the services in the profile Outlook is currently using.

3. From the Services dialog box, click any of the following options:

• Add -- add an information service to the profile.

• Remove -- remove an information service from the profile.

• Properties -- examine and change an information service’s properties.

• Copy -- make a copy of an information service.

• About -- see information about an information service.

4. When you have finished making the changes you want, click OK.

Create Profile

2008-02-28T07:31:00.000-08:00

Outlook Creating Profile

When Outlook is installed, a profile is created in order for you to access your Exchange

account. If you share a computer, or need to access more than one account such as a

departmental account, each account needs to have its own profile to keep Outlook

information separate. Learn to modify your own profile or to create additional profiles.

This document was created to support the Outlook documentation. There is not a specific

course on Working with Profiles offered by Academic Computing Services (ACS). Use

this document to enhance what you know about message management. This document

discusses the fundamentals of Working with Profiles using Outlook 2000. Upon

completion of this document you should be able to:

• create new profiles

• edit profiles

• delete profiles

Outlook Profiles

When Outlook is installed, a profile is automatically created for you. A profile contains

the following information:

Information Services – a list of information services and the properties of each of

them.

• Delivery – the location to which new email should be delivered, and where other

Outlook items are saved. Delivery also defines the order that Outlook uses

information services when attempting to send email.

• Addressing – the default address book to use when addressing email, the address

book in which you want to save information about new contacts, and the order in

which address books should be searched to verify recipients email addresses.

Your profile information, stored in the Windows registry, contains information that

defines how Outlook works for you. You can modify this profile or you can create

additional profiles. If you share a computer, each person needs to have their own profile

to keep Outlook information separate.

Profiles can be created, viewed, and modified from the Windows desktop or from within

Outlook. Copying and deleting profiles can be done only from the Windows desktop not

from within Outlook.

Creating a new Profile from the Windows desktop

If you share a workstation with another or you need to configure options for a

departmental resource such as a room, create a new profile for each user.

1. From the Window’s desktop, click Start.

2. Point at Settings.

3. Click Control Panel. The Control Panel dialog box appears.

4. Double-click Mail. The Properties dialog box appears containing information about

the current service on your computer.

5. Click Show Profiles…. The Mail dialog box appears with a list of profiles available

on your computer.

6. Click Add…. The Microsoft Outlook Setup Wizard leads you through a series of

windows in which you set up the information services for the new profile.

7. Select Microsoft Exchange Server. Click Next.

8. In the Profile Name field, type a name for the new profile (e.g. John Doe). Click

Next.

9. In the box below the Mailbox Exchange server: field, type

skylark.mail.ukans.edu if you are staff or faculty or hawk.mail.ukans.edu if

you are a student.

10. Type the new Exchange account name of the profile in the Mailbox: field (e.g.

jdoe@ukans.edu). Click Next.

11. If you travel with your computer, select Yes. If not, leave No selected. Click Next.

12. The last window tells you that everything has been installed. Click Finish.

13. The Mail dialog box displays the new profile. Be sure the new profile is selected and

click Properties. The Properties dialog box for that account appears.

14. Be sure Microsoft Exchange Server is selected and click Properties.

15. Click the Advanced tab.

16. Under the Logon network security: field, click the down arrow and select None.

17. Click OK twice.

18. Click Close.

19. Close the Control Panel.

20. Open Outlook.

21. Click the Tools menu and select Options…. The Options dialog box appears.

22. Click the Mail Services tab.

23. Select Prompt for a profile to be used.

24. Click OK to close the Options dialog box.

The next time you open Outlook the Choose Profile dialog box appears allowing you to

select which profile you want to open. Next to the Profile Name: field, click the down

arrow and select your profile. Click OK to proceed with the start up process

Print E-mail and Attachment File

2008-02-26T06:45:00.000-08:00

Step to print E-mail

1. In the message list, select but do not open the message that you want to print.

2. On the File menu, click Print.

1 Message with attachment

2 Message list

3 File menu

4 Print command

3. To print the attachments, select the Print attached files check box.

I don't see the Print attached files check box

If you don't see the Print attached files check box, you might have clicked Print on the File menu of a message that is open. Close the message, and with the message still selected in the message list, click Print on the File menu.

Note Attachments are printed only to the default printer. For example, if you set printer A as the default, and you choose to print a message with an attachment on printer B, the message will be sent to printer B, but the attachment will be sent to printer A.

Attachment size limitations

2008-02-26T06:23:00.000-08:00

Outlook does not impose any size limit on attachments. However, most e-mail server administrators and Internet service providers (ISPs) do set limits on the overall message size, which is the sum of all attachments plus the content of the message itself. Typically, premium-level services provide more e-mail file storage space and allow larger messages than standard-level services. For more information on the maximum allowed message size, contact your ISP or the e-mail server administrator in your organization.

If you are attaching a very large file, you should first compress the file by using a zip program. Outlook files that are saved in the default Open XML Formats with the following file extensions are automatically zipped: .docx, .dotx, .xlsx, .xltx, .pptx, .potx, and .ppsx.

Problems with .zip files

If files that you attach are zipped when you do not expect them to be, check to see whether a zip utility has been installed in Outlook as a COM add-in. You can disable this sort of add-in by doing the following:

On the Tools menu, click Trust Center, and then click Add-ins.
In the Manage list, click COM Add-Ins, and then click Go.
In the COM Add-ins dialog box, clear the check box next to the add-in name, and then click OK.

Attach an item to a message

You can attach items (item: An item is the basic element that holds information in Outlook (similar to a file in other programs). Items include e-mail messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents.) and other messages to a new message:

On the File menu, click New, and then click Mail Message.
On the Message tab, in the Include group, click Attach Item

3. In the Look in list, click the folder that contains the item that you want to attach.

4. Click the item that you want, and then click OK.

You can also attach an item from the new message's Insert tab.

How to Attach File

2008-02-26T06:18:00.000-08:00

Step to attach file

1. On the File menu, click New, and then click Mail Message.

2. On the Message tab, in the Include group, click Attach File.

In the Insert File dialog box, browse to and select the file that you want to attach, and then click Insert.

If you don't see the file that you want in the appropriate folder, make sure that All files (*.*) is selected in the Files of type box, and that Windows Explorer is configured to show file name extensions.

You can also attach file from the new message's Insert tab.

By default, Outlook blocks potentially unsafe attachments (including .bat, .exe, .vbs, and .js files) that might contain viruses. If you attach such a file to an e-mail message, you will be asked whether you want to send a potentially unsafe attachment. If you answer Yes, Outlook will send the attachment. If you answer No, you can then remove the potentially unsafe attachment.

You can attach multiple files simultaneously by selecting the files and dragging them from a folder on your computer to an open message in Outlook.

How to take Backup

2008-02-25T13:30:00.000-08:00

If you are not using Outlook with Microsoft Exchange Server, Outlook stores all of its data in a .pst file. If you want to back up or to export a particular folder, such as a Contacts or a Calendar folder, go to the "How to export .pst data." section .

Use the following steps to back up the whole .pst file:

1. Quit any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.

2. Click Start, point to Settings, and then click Control Panel.

3.Double-click the Mail icon.

4. Click the Show Profiles button.

5. Click the appropriate profile, and then click Properties.

6.Click the Data Files button.

7. Click the Personal Folders Service that you want to back up. By default, this service is called Personal Folders. However, this service may have been named something else.

Note You may have more than one Personal Folders service in your profile. If this is true, you must back up each set of .pst files separately.

If there are not any Personal Folders services in your profile and you have been able to store information such as messages, contacts, or appointments in Outlook, your information is most likely being stored in a mailbox on an Exchange Server. If this is true, see the "Data on a Microsoft Exchange Server" section.

8.Click Settings, and then note the path and file name that is listed.

Note The .pst file contains all data that is stored in the MAPI folders that are used by Outlook in that file. If the file may be too large to place on a floppy disk. If this is true, use a CD-ROM or other portable drive device. You can reduce the size of a .pst file when you click Compact Now.

9. Close all of the Properties windows.

10. Make a copy of the file that you noted in step 5 by using Windows Explorer or My Computer.

You may have to restore a .pst file from a removable media, such as a floppy disk drive, a portable drive device, a CD-ROM, a magnetic tape drive, or any other storage media. To do so, copy the backup copy of the file that you just created from the storage media back to the computer hard disk drive.

When you do this, make sure that the Read-Only attribute is cleared. If this attribute is selected, you may receive the following error message:

SEND/RECIEVE Email

2008-02-21T11:16:00.000-08:00

Follow the steps detailed below to use Microsoft Office Outlook to send/receive Email.

Start Microsoft Office Outlook On the Tools menu, Select EMAIL ACCOUNTS.
Select ADD NEW E-MAIL A/c and click NEXT
Choose POP3 and click NEXT.
Enter NAME of COMPANY OR PERSON and Add E-mail Address [name@domainname.com] .
Mention INCOMING MAIL SERVER as (mail.domainname.com / domainname.com) and OUTGOINGMAIL SERVER as (mail.domainname.com / smtp.domainname.com).
Specify USER NAME as Complete email account for E.g.: name@domainname.com, Enter PASSWORD: ****** and Select On REMEMBER PASSWORD [If you wish to avoid entering password every time] – Recommended
Go to MORE SETTINGS choose Outgoing Server, select My Outgoing Server Requires Authentication.
Further Select the 2nd point, "LOG On Using" and specific user name as (email@domainname.com) and Enter password and check Remember Password for your convenience and Click "OK".
Your Email account is successfully incorporated - to check this click on Test Settings. You should not get any error in this test and a test mail will be received in your Inbox in some time.
Once All tests are completed successfully. Click Close to continue and then Next.
Click Finish to save the settings you have made.
Click send/receive mails to get a test mail from Microsoft Office Outlook Test Center.
You have successfully incorporated your email account with Microsoft office Outlook.