Microsoft Outlook Help

When you try to open an item in one of the Microsoft Outlook programs that are listed in the "Applies to" section, you may receive the following error message:
Could not load an object because it is not available on this machine.

There is a reference to an ActiveX control in the item's form, and you do not have the appropriate library files for that control registered and installed on your computer.

To resolve this behavior use either of these two methods.

Method 1
Click OK to the error message. The item should open without displaying the problem control.

Method 2
Contact the author of the form to determine how to install and register the control on your computer. This method may involve installation of an additional program that provides the control.

I hope it is useful for Outlook Support...

POP3 Errors

Problems that occur with Post Office Protocol 3 (POP3) will affect the receipt and download of your emails. You may receive any of the following error messages when MSEO experiences POP3 issues:

0x800420CB: Mail cannot be stored on server
0x800CCC90: Client response invalid
0x800CCC91: Invalid user name or user not found
0x800CCC92: Password not valid for account.
0x800CCC93: Unable to interpret response.
0x800CCC94: Command required.
0x800CCC95: No messages on server.
0x800CCC96: No messages marked for retrieval.
0x800CCC97: Message ID out of range.

POP3 errors usually occur as a result of a temporary glitch, a file corruption, or because of incorrect account details.
Check to be sure that your connection details are correct. You may have changed you account details recently and failed to note those changes in MSOE or perhaps you have initiated “caps lock” while entering your case-sensitive password. The easiest way to see if your connection details are correct is to use window’s Telnet program. This will verify whether your details are incorrect or if the error is related to another MSOE issue.

To use Telnet click “start” and choose “run”. In the prompt window, type cmd (when using Windows NT, 2000 or XP) or type command (when using Windows 95, 98 or ME). In the new window type telnet 110 then click “enter”.

At this point, you should be connected to the mail server and you should receive a response “+OK Hello there”. This response confirms that you are connected to the mail server. Type, user and hit “enter”. If the username is correct, you should get the following message “+OK Password required”. Type, pass and hit “enter”. If the password is correct, the mail server will say, “+OK Well done”.

SMTP Errors

Problems that occur with Simple Mail Transfer Protocol (SMTP) will affect your ability to send emails. You may receive any of the following error messages when MSEO experiences POP3 issues:

0x800CCC60: Invalid response.
0x800CCC61: Unknown error code.
0x800CCC62: Syntax error returned.
0x800CCC63: Parameter syntax incorrect.
0x800CCC64: Command not implemented.
0x800CCC65: Improper command sequence.
0x800CCC66: Command not implemented.
0x800CCC67: Command not available.
0x800CCC68: Mailbox is locked and busy.
0x800CCC69: Mailbox not found.
0x800CCC6A: Error processing request.
0x800CCC6B: User mailbox is known, but mailbox not on this server.
0x800CCC6C: No space to store messages.
0x800CCC6D: Storage limit exceeded.
0x800CCC6E: Invalid mailbox name syntax.
0x800CCC6F: Transaction failed.
0x800CCC78: Unknown sender.
0x800CCC79: Server rejected recipients.
0x800CCC7A: No sender address specified.
0x800CCC7B: No recipients specified.

STMP problems often occur because of a temporary glitch. However, it is possible that the outgoing mail server address is incorrect. Verify that your outgoing mail server address is correct. This is the first thing you should check.

If your outgoing mail server address is correct, test your access to port 25 and see if your email is being blocked, using a telnet client. If you can connect to the outgoing mail server through port 25, this will confirm that the issue is with the application itself or your settings.

To use Telnet click “start” and choose “run”. In the prompt window, type cmd (when using Windows NT, 2000 or XP) or type command (when using Windows 95, 98 or ME). In the new window type telnet 25 then click “enter”.

At this point, you should be connected to the mail server and you should receive a response that begins with “220”, which confirms that port 25 is open. If you do not receive the “220” response, either the mail server is not functioning properly, you're not connected to the Internet or something on your system is blocking port 25.

NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:
268732 (http://support.microsoft.com/kb/268732/EN-US/) OLEXP: Outlook Does Not Receive MSN E-mail Messages
To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/?kbid=325232

Outlook Express

Outlook Express is the e-mail client that is included with Microsoft Internet Explorer 4.x, Microsoft Internet Explorer 5.x, the Microsoft Windows 98 operating system, the Microsoft Windows Millennium Edition (Me) operating system, the Microsoft Windows 2000 operating systems, and Microsoft Office 98 for the Macintosh. Outlook Express is designed for home users who gain access to their e-mail messages by dialing in to an Internet service provider (ISP).

Built on open Internet standards, Outlook Express is designed for use with any Internet standard system, for example, Simple Mail Transfer Protocol (SMTP), Post Office Protocol 3 (POP3), and Internet Mail Access Protocol (IMAP). It provides full support for today's most important e-mail, news, and directory standards such as Lightweight Directory Access Protocol (LDAP), Multipurpose Internet Mail Extension Hypertext Markup Language (MHTML), Hypertext Markup Language (HTML), Secure/Multipurpose Internet Mail Extensions (S/MIME), and Network News Transfer Protocol (NNTP). Full support ensures that you can take advantage of new technologies as well as seamlessly send and receive e-mail.

New migration tools that automatically import your existing mail settings, address book entries, and e-mail messages from Eudora, Netscape, Microsoft Exchange Server, the Windows Inbox, and Outlook make it easy for you to quickly take advantage of all that Outlook Express has to offer. The ability to receive mail from multiple e-mail accounts, as well as the ability to create Inbox rules, helps you manage and organize your e-mail.

In addition, full support for HTML mail enables you to personalize your messages with custom backgrounds and graphics. This makes it easy to create unique, visually powerful messages.

For special occasions, such as birthdays or holidays, Outlook Express includes stationery designed by Greetings Workshop and Hallmark.

Outlook

Outlook is Microsoft's premier messaging and collaboration client. It is a stand-alone application that is integrated into Microsoft Office and Exchange Server. Outlook also provides performance and integration with Internet Explorer 5.5. Complete integration of e-mail, calendaring, and contact management, makes Outlook the perfect client for many business users.

Outlook helps you find and organize information so that you can work seamlessly with Office applications. This helps you communicate and share information more effectively.

Powerful Inbox rules enable you to filter and organize e-mail messages. With Outlook, you can integrate and manage e-mail from multiple e-mail accounts, personal and group calendars, contacts, and tasks.

When you use Outlook with Exchange Server, you can use workgroup information sharing and workflow communications, group scheduling, public folders, forms, and enhanced Internet connectivity.

Outlook is designed for use with the Internet (SMTP, POP3, and IMAP4), Exchange Server, or any other standards-based communication system that supports Messaging Application Programming Interface (MAPI), including voice mail. Outlook is based on Internet standards and supports today's most important e-mail, news, and directory standards, including LDAP, MHTML, NNTP, MIME, and S/MIME, vCalendar, vCard, iCalendar, and full support for HTML mail.

Outlook also offers the same import tools that are offered with Outlook Express. This enables easy migration from other e-mail clients, and offers further migration from Microsoft Mail, Microsoft Schedule+ 1.0, Microsoft Schedule+ 7.0, Lotus Organizer, NetManage ECCO, Starfish SideKick, Symantec ACT, as well as synchronization with leading Personal Digital Assistants (PDAs), such as the 3Com Palm Pilot.

SUMMARY
If you receive the "Installation unsuccessful" error message when you try to update Microsoft Office XP to Office XP Service Pack 3 (SP3) from the Microsoft Office Update Web site, your Office installation may have been installed from an administrative installation point. To resolve this problem, either install the Office XP SP3 full-file package, or contact your network administrator to update your administrative installation point.

SYMPTOMS
When you try to install Microsoft Office XP Service Pack 3 (SP3) from the Office Update Web site, you may receive the following error message:
Installation unsuccessful

CAUSE
This problem may occur when you try to use the Office XP SP3 client (binary) update on a computer that has Microsoft Office XP installed from an administrative installation point.

RESOLUTION
To resolve this problem, use one of the following methods

Method 1: Download and install the Office XP SP3 full-file package
The following file is available for download from the Microsoft Download Center:

Download the English version of the Office XP Service Pack 3 full-file package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Note To download and install a localized version of Office XP SP3, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E
To download and install Office XP SP3, follow these steps:
1. Click the Download the English version of the Office XP Service Pack 3 full-file package now link that is mentioned earlier.
2. In the File Download dialog box, click Open.

Note The Office XP SP3 full-file package is 57.5 megabytes (MB) and may take a long time to download depending on your Internet connection speed.
3. If you are prompted to install the update, click Yes.
4. Click Yes to accept the license agreement.
5. When you receive a message that indicates that the installation was successful, click OK.
Note After you install the update, you cannot remove it. To revert to an installation before the update was installed, you must remove Office XP, and then install it again from the original CD-ROM.

MORE INFORMATION
For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 (http://support.microsoft.com/kb/832671/) Description of Microsoft Office XP Service Pack 3

APPLIES TO
• Microsoft Office XP, All Editions Service Pack 3 (SP-3)

A task is a personal or work-related errand you want to track to completion. A task can occur once or repeatedly (a recurring task). A recurring task can repeat at regular intervals or repeat based on the date you mark the task complete. For example, you might want to send a status report to your manager on the last Friday of every month, and get a haircut when one month has passed since your last haircut. For more use Outlook Support.

To create a task you must first select the Tasks container in the Folder List or Outlook

Bar.

Follow the steps to create a task

1. Click Tasks from your “Folder List” or “Shortcuts”.

2. Click New (left corner).

3. In the “Subject” field Type Test1.

4. Use the down arrow to select a due date one day from today’s

date.

5. Click Save and Close.

You can use also

1. In any open space in the “Task” window double-click to open a

new task.

• Notice you have opened a new task two different ways.

2. In the “Subject” field Type Complete lab 5.

• “Due date” field enter today’s date.

• “Start date” field enter today’s date.

• “Status” click the down arrow and click In Progress.

3. Check the “Reminder” box.

4. Set the “Time for completion” box to the next half hour from the

computer’s time.

5. Click save and close.

This Post explains how to review and make changes to your Outlook Mobile Service account. Changes might occur if you change your account name as it appears in Outlook or your mobile service password, or when you want to further customize your account configuration.
Change the name of your Outlook Mobile Service account
1. On the Tools menu, click Account Settings.
2. Select the Outlook Mobile Service account that you want to change, and then click Change.
3. Click More Settings.
4. Under Account Name, type the name that you want.
Change the password for your Outlook Mobile Service account
To help keep your system secure, it is a good practice to change your password regularly.
Use strong passwords that combine uppercase and lowercase letters, numbers, and symbols. Weak passwords don't mix these elements. Strong password: Y6dh!et5. Weak password: House27. Passwords should be 8 or more characters in length. A pass phrase that uses 14 or more characters is better. For more information, see Outlook Support
It is critical that you remember your password. If you forget your password, Microsoft cannot retrieve it. Store the passwords that you write down in a secure place away from the information that they help protect.
Note You should change the password saved in Outlook only after you change the Web Service password for your Outlook Mobile Service account. Follow the instructions provided by your mobile service provider to change your Web Service password.
1. On the Tools menu, click Account Settings.
2. Select the Outlook Mobile Service account that you want to change, and then click Change.
3. Under Logon Information, in the Password box, type the password that was provided by your mobile service provider or the password that you created.
Note You have the option to have Outlook remember your password by selecting the Remember password check box. If you select this option, your account is vulnerable to anyone who has access to your computer.
4. Click OK.
5. Click Close.

Some features in Outlook require you to use a Microsoft Exchange account. Exchange is an e-mail-based collaborative communications server for businesses. Licenses for Exchange can be purchased from Microsoft and its resellers. Exchange Services Provide Online Outlook Support and Email Support for the Outlook.
If your organization uses Exchange, but you do not know whether you have an account or how to use it, you must contact your organization's Help desk or network administrator for assistance.
Home users typically do not have an Exchange account; instead they use a POP3 e-mail account with an Internet service provider (ISP) (ISP: A business that provides access to the Internet for such things as electronic mail, chat rooms, or use of the World Wide Web. Some ISPs are multinational, offering access in many locations, while others are limited to a specific region.) or use a Web-based e-mail service, such as Windows Live Mail. If you use a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) e-mail account, your ISP can provide you with your specific account information. People without Exchange accounts cannot use the features in Outlook that require Exchange.
The Help for features that require an Exchange account includes one of the following notations:
• This feature requires you to use a Microsoft Exchange account. Most home and personal accounts do not use Exchange.
• This feature requires you to use a Microsoft Exchange account in Cached Exchange Mode. Most home and personal accounts do not use Exchange.
• This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2000, Exchange Server 2003, or Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2003 or Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2003 or Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2007 account. Most home and personal accounts do not use Microsoft Exchange.
• This feature requires you to use a Microsoft Exchange Server 2007 account in Cached Exchange Mode. Most home and personal accounts do not use Microsoft Exchange.
If you are not using an Exchange account, you may not see the menus, commands, or options mentioned in the Help for the features.

The AutoRecover option (in these Microsoft Office programs: Word, Excel, PowerPoint, Publisher, and Visio) and AutoSave option (in Microsoft Office Outlook) can help you avoid losing work in two ways:

• Your data is automatically saved If you enable Auto Recover or AutoSave, your file (such as a Microsoft Office Word document) or item (such as an Outlook Support and Outlook e-mail message) is automatically saved as often as you want. Therefore, if you have been working for a long time but forget to save a file or if your power goes out, the file you have been working on contains all or at least some of the work you have done since you last saved it.
• Your program state is automatically saved In Microsoft Office Excel, Microsoft Office Outlook, Microsoft Office PowerPoint, and Microsoft Office Word, there is an additional benefit to enabling AutoRecover or AutoSave. In these programs, if you enable this option, some aspects of the state of the program are recovered when the program is restarted after it closed abnormally.

For example, you are working on several Excel workbooks at the same time. Each file is open in a different window, with specific data visible in each window. In one of the workbooks, a cell is selected to help you keep track of which rows you already reviewed, and then Excel crashes. When you restart Excel, it opens the workbooks again and restores the windows to the way they were before Excel crashed.

Although not every aspect of your program's state can be recovered, in many cases, the Recovery feature can help you recover more quickly.

While it's true that e-mail can make communication more efficient, it's also true that the volume of messages can get overwhelming quickly. And, too much e-mail can make you feel out of control.

Outlook 2007 includes features to help you control e-mail Support volumes, find what you need, and act when and where action is required. Some of these features have been with Outlook Support all along, and some are new to this version. The good news is that all these features are flexible; so you'll be able to adapt them to fit your own organizational style.

This course will give you a glimpse of what's available. As you learn, you may find that some features are more your style than others. That's okay. Once you know what works for you, you'll see how easy it is to get out of your Inbox and into your day.

To learn more about this course, read the text in Goals and About this course, or look at the table of contents. Then click Next to start the first lesson.

When you use Microsoft Office Outlook, you need a place to keep your e-mail messages, calendar, tasks, and other items. This storage place, known as a data file, allows you to keep your data on your computer. Outlook Support Offered for the help of Outlook Email Support and saving data in your Personal Folder an Offline Folder.

When Outlook saves items to your computer, it uses a type of data file called an Outlook Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). If you are using a Microsoft Exchange Server account, your items are usually delivered to and saved on the mail server. To allow you to work with your messages even when you cannot connect to the mail server, Outlook offers Offline Folders, which are saved in another type of data file called an Offline Folder file (.ost) (Offline Folder file: The file on your hard disk that contains offline folders. The offline folder file has an .ost extension. You can create it automatically when you set up Outlook or when you first make a folder available offline.) on your computer.

The primary distinctions between the two types of Outlook data files are:

• The Outlook .ost files are used only when you have an Exchange Server account and choose to work offline or use Cached Exchange Mode.
• The Outlook .pst files are used for POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.), IMAP (IMAP (Internet Message Access Protocol): Unlike Internet e-mail protocols such as POP3, IMAP creates folders on a server to store/organize messages for retrieval by other computers. You can read message headers only and select which messages to download.), and HTTP accounts. When you want to create archives or back up your Outlook folders and items on your computer, including Exchange Server accounts, you must create and use additional .pst files.

Using the Research feature, you can translate single words or short phrases by using bilingual dictionaries or translate your entire document by using Web-based machine translation services. To translate text, you may also need to satisfy the operating system requirements for specific languages.

Machine translation is helpful for conveying the basic subject matter of the content and for confirming whether the content is relevant to you. For important or sensitive documents, human translation is recommended, because machine translation may not preserve the full meaning and tone of the text.This provided Outlook Support to using outlook with Excel.

Follows the Steps ..

1. On the Review tab, click Translate.
2. If this is the first time you have used translation services, click OK to install the bilingual dictionaries and enable the translation service through the Research task pane.
3. To change the languages that are used for translation, in the Research task pane, under Translation, select the languages that you want to translate from and to. For example, to translate English to French, click English (U.S.) in the From list and French (France) in the To list.

Note To customize which resources are used for translation, click Translation options, and then select the look-up options that you want.

4. Do one of the following:
• To translate a specific word, press ALT and click a word. The results appear in the Research task pane under Translation.
• To translate a short phrase, select the words, press ALT and click the selection. The results appear in the Research task pane under Translation.
• To translate a word or phrase, type the word or phrase in the Search for box, and then click Start Searching .

Formatting a disk erases all information on that disk.

Do one of the following:

Windows Vista

1. If the disk that you want to format is a floppy disk, insert it into its drive. Otherwise, skip to step 2.
2. Click the Start button, and then click Computer.
3. Right-click the disk that you want to format, and then click Format.
4. Select the options that you want.
5. Click Start.

Microsoft Windows XP

1. If the disk that you want to format is a floppy disk, insert it into its drive. Otherwise, skip to step 2.
2. In Windows XP, click Start, and then click My Computer.
3. Click the disk that you want to format.
4. On the File menu, click Format.
5. Select the options that you want.
6. Click Start.

Note: The Quick Format option (Format dialog box) removes files from the disk without scanning the disk for bad sectors. Select this check box only if the disk has been previously formatted and you are sure that the disk is not damaged.

For information about any of the options in the Format dialog box, click the question mark in the upper-right corner of the dialog box, and then click the option.

You cannot format a disk if files are open on the disk, if the contents of the disk are displayed, or if the disk contains the system or boot partition. For solving computer problem get Computer Help and also resolve Outlook Problem and get Outlook Support.