To specify the Outlook as Default Mail Client follows the steps.
Internet Explorer 4.0, 4.01, 5 for Windows 95/98 and Windows NT 4.0
1. In My Computer, click Options (or Folder Options) on the View menu, and then click File Types.
2. Click the URL:MailToProtocol line to select it, click Edit, click Open in the Actions box, and then click Edit. Click the Application Used To Perform Action box and press DELETE to delete the data in the box.
3. Type the following single line for the Application Used To Perform Action box for the Open command:
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE" -c IPM.Note /m "%1
NOTE: Type the quotation marks in the box.
4. To save the changes, click OK until you return to My Computer.
Internet Explorer 4.0 for Windows 3.1
1. In Internet Explorer, click Internet Options on the View menu, click the Programs tab, and then click File Types.
2. Click the URL:MailToProtocol line to select it, click Edit, click Open in the Actions box, and then click Edit. Click the Application Used To Perform Action box and press DELETE to delete the data in the box.
3. Type the following line for the Application Used To Perform Action box for the Open command:
C:\OUTLOOK\EXCHNG.EXE /m
4. To save the changes, click OK until you return to Internet Explorer.
Internet Explorer 3.0
1. In Internet Explorer, click Options on the View menu, click the Programs tab, and then click File Types.
2. Click the URL:MailToProtocol line to select it, click Edit, click Open in the Actions box, and then click Edit. Click the Application Used To Perform Action box and press DELETE to delete the data in the box.
3. Type the following single line for the Application Used To Perform Action box for the Open command:
C:\Program Files\Microsoft Office\Office\OUTLOOK.EXE" -c IPM.Note /m "%1
NOTE: Type the quotation marks in the box.
4. To save the changes, click OK until you return to Internet Explorer.
When you try to open an item in one of the Microsoft Outlook programs that are listed in the "Applies to" section, you may receive the following error message:
Could not load an object because it is not available on this machine.
There is a reference to an ActiveX control in the item's form, and you do not have the appropriate library files for that control registered and installed on your computer.
To resolve this behavior use either of these two methods.
Method 1
Click OK to the error message. The item should open without displaying the problem control.
Method 2
Contact the author of the form to determine how to install and register the control on your computer. This method may involve installation of an additional program that provides the control.
I hope it is useful for Outlook Support...
POP3 Errors
Problems that occur with Post Office Protocol 3 (POP3) will affect the receipt and download of your emails. You may receive any of the following error messages when MSEO experiences POP3 issues:
0x800420CB: Mail cannot be stored on server
0x800CCC90: Client response invalid
0x800CCC91: Invalid user name or user not found
0x800CCC92: Password not valid for account.
0x800CCC93: Unable to interpret response.
0x800CCC94: Command required.
0x800CCC95: No messages on server.
0x800CCC96: No messages marked for retrieval.
0x800CCC97: Message ID out of range.
POP3 errors usually occur as a result of a temporary glitch, a file corruption, or because of incorrect account details.
Check to be sure that your connection details are correct. You may have changed you account details recently and failed to note those changes in MSOE or perhaps you have initiated “caps lock” while entering your case-sensitive password. The easiest way to see if your connection details are correct is to use window’s Telnet program. This will verify whether your details are incorrect or if the error is related to another MSOE issue.
To use Telnet click “start” and choose “run”. In the prompt window, type cmd (when using Windows NT, 2000 or XP) or type command (when using Windows 95, 98 or ME). In the new window type telnet 110 then click “enter”.
At this point, you should be connected to the mail server and you should receive a response “+OK Hello there”. This response confirms that you are connected to the mail server. Type, user
SMTP Errors
Problems that occur with Simple Mail Transfer Protocol (SMTP) will affect your ability to send emails. You may receive any of the following error messages when MSEO experiences POP3 issues:
0x800CCC60: Invalid response.
0x800CCC61: Unknown error code.
0x800CCC62: Syntax error returned.
0x800CCC63: Parameter syntax incorrect.
0x800CCC64: Command not implemented.
0x800CCC65: Improper command sequence.
0x800CCC66: Command not implemented.
0x800CCC67: Command not available.
0x800CCC68: Mailbox is locked and busy.
0x800CCC69: Mailbox not found.
0x800CCC6A: Error processing request.
0x800CCC6B: User mailbox is known, but mailbox not on this server.
0x800CCC6C: No space to store messages.
0x800CCC6D: Storage limit exceeded.
0x800CCC6E: Invalid mailbox name syntax.
0x800CCC6F: Transaction failed.
0x800CCC78: Unknown sender.
0x800CCC79: Server rejected recipients.
0x800CCC7A: No sender address specified.
0x800CCC7B: No recipients specified.
STMP problems often occur because of a temporary glitch. However, it is possible that the outgoing mail server address is incorrect. Verify that your outgoing mail server address is correct. This is the first thing you should check.
If your outgoing mail server address is correct, test your access to port 25 and see if your email is being blocked, using a telnet client. If you can connect to the outgoing mail server through port 25, this will confirm that the issue is with the application itself or your settings.
To use Telnet click “start” and choose “run”. In the prompt window, type cmd (when using Windows NT, 2000 or XP) or type command (when using Windows 95, 98 or ME). In the new window type telnet 25 then click “enter”.
At this point, you should be connected to the mail server and you should receive a response that begins with “220”, which confirms that port 25 is open. If you do not receive the “220” response, either the mail server is not functioning properly, you're not connected to the Internet or something on your system is blocking port 25.
When you try to check your email, you get the following error message:
There was a problem logging onto your mail server. Your User Name was rejected. Account: 'pop3.example.com', Server: 'pop3.example.com', Protocol: POP3, Server Response: '-ERR', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90.
SYMPTOMS
When you try to log on to Microsoft Exchange Server with Outlook Express by using Secure Password Authentication, you may see the following error messages in Microsoft Outlook Express. Look in the Details of the Error tab after failing to connect.
* Unable to logon to the server using Distributed Password Authentication.
Account:'Company POP3 Server Accnt.',
Server: 'server.company.com',
Protocol: POP3,
Server Response: '-ERR The AUTH protocol exchange was canceled by the client.',Port: 110, Secure(SSL): NO, Server Error: 0x800ccc90, Error Number: 0x800ccc18
On the Exchange Server computer you will see the following Event IDs:
Application event log error:
13005 MSExchange Pop3 Authentication
Logon attempt by NTDomian\User from 157.57.148.24 to NtDomain/User has failed: EcGetMailboxDN() call failed with error The requested mailbox is not available on this server.
11310 MSExchange Pop3 Authentication
The following error occurred: The requested mailbox is not available on this server.
Cause:
* Incorrect Email settings.
* Incorrect scan settings on anti-virus software (if any).
* Corrupted account settings.
Solution
In Outlook Express, try using Clear Text, which is the Log on using option under the Servers tab of the mail account.
To do so:
1. On the Tools menu, click Accounts. This will bring up several tabs.
2. If you select any listed mail account, the properties will have a Servers tab with the Log on using option.
3. Select the Clear Text option.
If this works, then you were trying to access a non-existent mailbox or the wrong mailbox. If this does not work, then the administrator needs to check for and remove the custom recipient.
1. Check your Outlook Express settings.
2. Repair and Recover Outlook Express.
MORE INFORMATION
When a user tries to log on to Exchange Server with Outlook Express and Secure Password Authentication, the client will pass the credentials of the user logged on to the workstation. If the logon works using the Clear Text option:
NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.
For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:
268732 (http://support.microsoft.com/kb/268732/EN-US/) OLEXP: Outlook Does Not Receive MSN E-mail Messages
To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:
http://support.microsoft.com/?kbid=325232
Outlook Express
Outlook Express is the e-mail client that is included with Microsoft Internet Explorer 4.x, Microsoft Internet Explorer 5.x, the Microsoft Windows 98 operating system, the Microsoft Windows Millennium Edition (Me) operating system, the Microsoft Windows 2000 operating systems, and Microsoft Office 98 for the Macintosh. Outlook Express is designed for home users who gain access to their e-mail messages by dialing in to an Internet service provider (ISP).
Built on open Internet standards, Outlook Express is designed for use with any Internet standard system, for example, Simple Mail Transfer Protocol (SMTP), Post Office Protocol 3 (POP3), and Internet Mail Access Protocol (IMAP). It provides full support for today's most important e-mail, news, and directory standards such as Lightweight Directory Access Protocol (LDAP), Multipurpose Internet Mail Extension Hypertext Markup Language (MHTML), Hypertext Markup Language (HTML), Secure/Multipurpose Internet Mail Extensions (S/MIME), and Network News Transfer Protocol (NNTP). Full support ensures that you can take advantage of new technologies as well as seamlessly send and receive e-mail.
New migration tools that automatically import your existing mail settings, address book entries, and e-mail messages from Eudora, Netscape, Microsoft Exchange Server, the Windows Inbox, and Outlook make it easy for you to quickly take advantage of all that Outlook Express has to offer. The ability to receive mail from multiple e-mail accounts, as well as the ability to create Inbox rules, helps you manage and organize your e-mail.
In addition, full support for HTML mail enables you to personalize your messages with custom backgrounds and graphics. This makes it easy to create unique, visually powerful messages.
For special occasions, such as birthdays or holidays, Outlook Express includes stationery designed by Greetings Workshop and Hallmark.
Outlook
Outlook is Microsoft's premier messaging and collaboration client. It is a stand-alone application that is integrated into Microsoft Office and Exchange Server. Outlook also provides performance and integration with Internet Explorer 5.5. Complete integration of e-mail, calendaring, and contact management, makes Outlook the perfect client for many business users.
Outlook helps you find and organize information so that you can work seamlessly with Office applications. This helps you communicate and share information more effectively.
Powerful Inbox rules enable you to filter and organize e-mail messages. With Outlook, you can integrate and manage e-mail from multiple e-mail accounts, personal and group calendars, contacts, and tasks.
When you use Outlook with Exchange Server, you can use workgroup information sharing and workflow communications, group scheduling, public folders, forms, and enhanced Internet connectivity.
Outlook is designed for use with the Internet (SMTP, POP3, and IMAP4), Exchange Server, or any other standards-based communication system that supports Messaging Application Programming Interface (MAPI), including voice mail. Outlook is based on Internet standards and supports today's most important e-mail, news, and directory standards, including LDAP, MHTML, NNTP, MIME, and S/MIME, vCalendar, vCard, iCalendar, and full support for HTML mail.
Outlook also offers the same import tools that are offered with Outlook Express. This enables easy migration from other e-mail clients, and offers further migration from Microsoft Mail, Microsoft Schedule+ 1.0, Microsoft Schedule+ 7.0, Lotus Organizer, NetManage ECCO, Starfish SideKick, Symantec ACT, as well as synchronization with leading Personal Digital Assistants (PDAs), such as the 3Com Palm Pilot.
Lotus Notes is the most popular client-server, collaborative application
developed and sold by IBM Software Group. IBM defines the software as an “integrated desktop client” option for accessing business emails, calendars, to-do lists, business contacts.
There are various email systems that maintain different formats to store emails. Thus switching from one email system to another becomes frustrating. So, migrating Lotus Notes emails to Outlook is also a serious issue. Users need Lotus Notes Migration tool for the following reasons:
• Lotus Notes involves high installation costs annually, that many organizations fails to afford every year.
• Users have to switch from Lotus Notes to Outlook because of change of job or profession.
Now migrating or export Lotus Notes to MS Outlook becomes easier with SysTools Export Notes. SysTools Export Notes is a simple yet powerful Lotus Notes Conversion utility to convert Lotus Notes emails, calendar, journals, to do lists, contacts or address book to MS Outlook.
Export Notes software is a feature-rich Lotus Notes Conversion software to migrate Lotus Notes emails to Outlook. Most advantageous features of Lotus Notes Conversion Tool are as follows:
1. Simple User Interface: Software provides easy & simple user interface that encourage novice to use the software confidently.
2. Migrate Lotus Notes to MS Outlook: SysTools Export Notes quickly converts Lotus Notes emails, journals, and calendar, to do list to MS Outlook PST files.
3. Software supports to convert Lotus Notes emails with attachment, and keeping all Meta information intact.
4. SysTools Export Notes Software successfully runs with Windows 2000, XP, and Vista.
5. Software supports Lotus Notes Address Book Conversion even if there are errors like: “You are not authorized to perform that operation: names.nsf”.
Users can download SysTools Export Notes software from the following link:
http://www.exportnotes.com/emails
Downloading SysTools Export Notes, users can eventually Migrate Lotus Notes Emails to Outlook or Export Lotus Notes to Outlook quickly.
"Installation unsuccessful" error message when you try to install Office XP SP3 from the Office Update Web site
SUMMARY
If you receive the "Installation unsuccessful" error message when you try to update Microsoft Office XP to Office XP Service Pack 3 (SP3) from the Microsoft Office Update Web site, your Office installation may have been installed from an administrative installation point. To resolve this problem, either install the Office XP SP3 full-file package, or contact your network administrator to update your administrative installation point.
SYMPTOMS
When you try to install Microsoft Office XP Service Pack 3 (SP3) from the Office Update Web site, you may receive the following error message:
Installation unsuccessful
CAUSE
This problem may occur when you try to use the Office XP SP3 client (binary) update on a computer that has Microsoft Office XP installed from an administrative installation point.
RESOLUTION
To resolve this problem, use one of the following methods
Method 1: Download and install the Office XP SP3 full-file package
The following file is available for download from the Microsoft Download Center:
Download the English version of the Office XP Service Pack 3 full-file package now.
For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
Note To download and install a localized version of Office XP SP3, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyId=85AF7BFD-6F69-4289-8BD1-EB966BCDFB5E
To download and install Office XP SP3, follow these steps:
1. Click the Download the English version of the Office XP Service Pack 3 full-file package now link that is mentioned earlier.
2. In the File Download dialog box, click Open.
Note The Office XP SP3 full-file package is 57.5 megabytes (MB) and may take a long time to download depending on your Internet connection speed.
3. If you are prompted to install the update, click Yes.
4. Click Yes to accept the license agreement.
5. When you receive a message that indicates that the installation was successful, click OK.
Note After you install the update, you cannot remove it. To revert to an installation before the update was installed, you must remove Office XP, and then install it again from the original CD-ROM.
MORE INFORMATION
For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:
832671 (http://support.microsoft.com/kb/832671/) Description of Microsoft Office XP Service Pack 3
APPLIES TO
• Microsoft Office XP, All Editions Service Pack 3 (SP-3)
