Microsoft Outlook Help

Security researches from CA and Sophos warn of two malware distribution campaigns that try to push trojans as Microsoft security updates. One claims to offer a Conficker removal tool, while the other masquerades as an update for Microsoft Outlook and Outlook Express.

"Researchers at Microsoft have been working closely with Symantec, the creators of Norton antivirus, and have come up with a removal tool for the conflicker [sic.] virus," the malicious e-mails intercepted by CA read. "You are hereby immediately advised to download and run the removal tool from the link provided below to make sure you are not infected […]," they go on to advise.

The download link starts with windowsupdate.microsoft.com, but actually points to a .ru domain name. "The email comes from a certain Microsoft[dot]ssl[dot]com whose IP address is 38.100.66.185. This IP address originates from a server which is located in Texas and is not a Microsoft server," Rossano Ferraris, research engineer at CA Internet Security Business Unit, notes.

Visiting the link prompts the download of a file called remtool_conf.exe, that, when run, displays a Symantec EULA and offers to start scanning the computer. However, instead of performing any malware scan, the application contacts another host from where it downloads winupdate.exe, identified by CA as DelfInject CX. The fake removal tool is being detected as FakeScan A.

"Although there has been a decrease in the number of fake Microsoft update emails, the current fake emails are more sophisticated and use a very high profile social engineering technique to lure and trap people," Mr. Ferraris warns.

Meanwhile, Julie Yeates, malware analyst at antivirus vendor Sophos, describes a similarly themed campaign that targets users of the Microsoft Outlook and Outlook Express email clients. "Microsoft has released an update for Microsoft Outlook / Outlook Express. This update is critical and provides you with the latest version of the Microsoft Outlook / Outlook Express and offers the highest levels of stability and security," the messages read.

The attached officexp-KB910721-FullFile-ENU.exe file is actually an installer for Troj/Spy-CU. "It does look plausible, the spelling and grammar are surprisingly correct, for malware authors, but, as ever, one should always be cautious concerning e-mail attachments," Ms. Yeates warns. Windows users are advised to download security fixes through Automatic Updates or from Microsoft's download website directly.

In Outlook, archiving is a way to back up or delete old items, such as e-mail messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents. AutoArchive backs up items for you automatically by using either the default settings or settings that you specify. However, sometimes you might not want to worry about all of those settings and just archive an individual folder manually.

Manually archive a folder.

1.On the Go menu, click Folder List.

2.Click the folder that you want to archive. In this procedure, the folder being archived is Home Networking.

3.On the File menu, click Archive.

4.Click one of the following options:

Archive all folders to their AutoArchive settings Allows you to use your AutoArchive settings to archive the Home Networking folder.

Archive this folder and all the subfolders Allows you to archive the Home Networking folder using the options available in the Archive dialog box.



5.In the Archive items older than list, choose a date from the date picker. In this example, items in the folder created before January 19, 2004 are archived.

6.To include items that you previously selected not to archive, select the Include items with "Do not AutoArchive" checked check box.

Note :To see if items have the Do not AutoArchive this item check box selected, open the item. On the File menu, click Properties. On the General tab, verify that the Do not AutoArchive this item check box is selected.

7.To archive the folder to a file other than the default Archive.pst file, click Browse, and then specify a different file name, such as Home Networking Archive.pst, and a location, such as My Documents.

Note: The default location for Archive.pst is C:\Documents and Settings\user name\Local Settings\Application Data\Microsoft\Outlook\. A Personal Folders file (.pst) is an Outlook data file that stores items such as e-mail messages, contacts, calendar data, tasks, and notes.

8.Click OK.

The items in the folder are moved out of the folder and into the .pst file that you specified. To view the folder items again, open the .pst file.

In this Article OE, WM or WLM contains all your messages and is located on the same machine as Outlook. It is assumed that Outlook has already been installed and configured with your mail account. Contact your mail administrator or ISP if you do not know the mail account settings. If you've already tried to configure Outlook before but were not successful, you'll have to start with a clean mail profile.
Migrate Mail

Don't use the Import function from within Outlook to migrate your mail. In many cases this will reset the "Received" time and date on a message. Instead, use the export function from with OE, WM or WLM.

1. Open Outlook.
2. Open up OE, WM or WLM and use File-> Export-> Messages… to export the messages to Outlook.
Confirm the dialog and select which folder you would like to export to Outlook.
3. Now all you have to do is wait. This could take quite a while depending on how big your message store in OE, WM or WLM is.

Migrate Contacts

To migrate your contacts, you first have to export it to a csv-file which you can then import into Outlook.
The way to export it defers slightly depending on whether you are using OE, WM or WLM.

Export Contacts Outlook Express

1. File-> Export-> Address Book…
2. Select; Text File (Comma Separated Values).
3. Press the Export button.
4. Select a location to store the export in and name you export file.
This can be on your Desktop folder for easy access. You can remove the file once everything has been imported into Outlook.
5. Press the Next button.
6. Select all the fields (make sure you scroll down to see all fields)
7. Press Finish. You'll get notified when the export is done.
8. Close the remaining open dialogs and continue to the Import Contacts section.

Export Contacts Windows Mail

1. File-> Export-> Windows Contacts…
2. Select; CSV (Comma Separated Values).
3. Press the Export button.
4. Select a location to store the export in and name you export file.
This can be on your Desktop folder for easy access. You can remove the file once everything has been imported into Outlook.
5. Press the Next button.
6. Select all the fields (make sure you scroll down to see all fields).
7. Press Finish. You'll get notified when the export is done.
8. Close the remaining open dialogs and continue to the Import Contacts section.

Export Contacts Windows Live Mail

1. Select the Contacts button in the left bottom section or press CTRL+SHIFT+C to bring up the Windows Live Contacts window.
2. File-> Export-> Comma Separated Values (.CSV)
3. Select a location to store the export in and name you export file.
This can be on your Desktop folder for easy access. You can remove the file once everything has been imported into Outlook.
4. Press the Next button.
5. Select all the fields (make sure you scroll down to see all fields).
6. Press Finish. You'll get notified when the export is done.
7. Close the remaining open dialogs and continue to the Import Contacts section.

Import Contacts Outlook

1. File-> Import and Export…
2. Select; Import from another program or file.
3. Press the Next button.
4. Select; Comma Separated Values (Windows).
5. Press the Next button.
6. Browse to the location of the previously exported csv-file.
7. Press the Next button.
8. Select your Contacts folder as the destination folder.
9. Press the Next button.
10.Press Finish.

View Microsoft Outlook Express 4,5 and 6 e-mail without having access to Outlook Express.

Got a need to view Microsoft Outlook Express 4, 5, or 6 e-mail without having access to Outlook Express? Want to view Windows Vista Mail and Windows Live mail message databases? You'll want MiTeC Mail Viewer. This free program lets you view those message stores, as well as message stores in any standalone .EML files, used by some e-mail programs.

Simply run MiTeC Mail Viewer, point it at the location of the file, and then select the folder you want to view. You'll then be able to browse through the e-mail, and save individual files as well as attachments. It's also nice that you can view not just the e-mail itself, but also the source code as well. This can come in handy for tracing suspicious e-mail or checking for phishing scams.

The program does have some problems, though. It didn't properly read HTML messages; I could decipher the content, but it didn't look like the original message. Aside from that, MiTeC Mail Viewer is free and simple, so worth a try if you need to view Outlook Express e-mail without having access to Outlook Express.

Get More at :

http://www.microsoft.com/windows/ie/ie6/using/howto/oe/setup.mspx

The most and irritating Problem face in Microsoft Outlook is when you not able to receive and send the Email.

The main cause of this issues is below possibility.
1. Internet or Network connection missing
2. Issue with Internet or Network e-mail server
3. E-mail program incorrectly configured
4. Security issues
5. Spam filter
6. E-mail program corruption or other issues

The Solution Of this issue are :

1. Internet or Network connection missing :- First of all you have to check your computer is able to see the INTERNET and try to find out in other computers to ensure that your computer is not encountering a connection issue, which would be causes of your email issue

2. Issues with Internet or Network e-mail server :- Try to Ensure that your Internet e-mail server or your Network e-mail server is not encountering issues by contacting either your Internet Service Provider or your Network administrator.

3. E-mail program incorrectly configured :- you verify that your Email program is properly configure or not to connect to your Internet Server. It is very common for the e-mail program to have either the incorrect POP or SMTP address. Generally, the SMTP server is port 25 and the POP3 server is port 110. However, the actual POP3 and SMTP server name varies depending upon your Internet or Network providers. verify with the ISP or Network administrator that a SMTP block is not in place.

Generally, if a SMTP block is in place you will receive errors such as:

1. SMTP error
2. SMTP rejected
3. Server response 550
4. SMTP prohibited by administrator
5. Error 0x800ccc79

4. Security issues :- Spam filters can inappropriately cause you to be unable to receive e-mail. If a Spam filter is improperly configured by the Internet service provider or if your Internet service provider believes a message is Spam it will delete the message and that message will not be received by you.

5. E-mail program corruption or other issues :-If you have checked and/or verified each of the above recommendations and are still unable to receive / send e-mail, it is possible that the e-mail program may have issues and we recommend that you attempt to reinstall it.

Larry Gordon, Founder of Clean Machine appointed as President Global Channel Sales at iYogi

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.
Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses",

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",

ABOUT IYOGI

ABOUT CLEAN MACHINE

Recognizing the first, global, direct to consumers and small business technical support service from India

New York, January 21st, 2009 - iYogi (www.iyogi.net), today announced that it has been awarded as one of the Red Herring Top 100 Companies. Red Herring Top 100 Global Companies are chosen from winners and finalists of the previous Red Herring Top 100 Companies from North America, Europe and Asia Red Herring Top 100 Companies. Winning and finalist companies from the previous three years are were eligible for this outstanding award. Out of 1,800 successful and highly eligible companies, the Red Herring editorial team deployed a detailed process to drill-down the best companies first to 200 finalists, then to the top 100 winners of this global award. Evaluations were made on both quantitative and qualitative criteria, such as financial performance, innovation, management, global strategy, and ecosystem integration. The announcement of the winners was made at the Red Herring 100 Global, which took place in San Diego from January 14-16, 2009. Present among the finalists were elite executives and venture capital leaders from around the world.

"We were so pleased to announce iYogi as a Red Herring Top 100 Global Company," commented Red Herring publisher Alex Vieux."

"iYogi has proven to be a company excelling in their industry and its ripples have turned into waves. It was difficult for us to narrow down, but we are pleased to have included iYogi in our list of promising companies. We look forward to the changes it makes to its industry in the future".

"iYogi set out to introduce a new kind of service that would change the way technical support is delivered to consumers and small businesses. We are proud to be recognized by Red Herring's editorial team for our innovation and dedication to solve everyday problems faced by millions of consumers who are challenged by the increasingly complex computing environment," commented Uday Challu, CEO, iyogi.
iYogi delivers technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. The company offers its customers an unlimited, annual service subscription for $139.99 per desktop that includes support for a wide range of technologies, including PC hardware Microsoft Windows Operating System, software applications, peripherals and multifunctional devices. iYogi recently launched Support Dock, a comprehensive desktop application suite with PC recovery, data backup, anti-virus and spyware removal , PC optimization, and home networking tools. Small businesses are serviced by iYogi's dedicated services group offering managed IT services enabling owners to increase productivity and maximize their return on investment.

About Red Herring

Red Herring is a global media company, which unites the world's best high technology innovators, venture investors and business decision makers in a variety of forums: a leading innovation magazine, an online daily technology news service, technology newsletters and major events for technology leaders around the globe. Red Herring provides an insider's access to the global innovation economy, featuring unparalleled insights on the emerging technologies driving the economy. More information about Red Herring is available on the Internet at www.redherring.com.

About iYogi

iYogi delivers live, comprehensive, 24/7 technical support services directly to consumers and small businesses and is the first, global, technical support brand based out of India. Providing an annual unlimited subscription to technical support, iYogi now boasts of more than 50,000 customers. The company employs 600 professionals servicing customers in the U.S., U.K., Canada, Australia and fast expanding to 12 new geographies across the globe. iYogi's resolution rate of 86 percent and customer satisfaction rate of 95 percent are amongst the highest published benchmarks in the industry. For further information, please visit - www.iyogi.net.


iYogi Contact:

Vishal Dhar
iYogi, Inc.
Phone: 212-229-0901
Email: vishal@iyogi.net

Red Herring Contact:

Anam Alpenia
Red Herring, Inc.
Phone: 650-428-2900
Email: aalpenia@redherring.com Yvonne Caprini
Logistics Manager
Red Herring, Inc.
Phone: 1 650 428 2900 x 410
Email: ycaprini@redherring.com