Boot Windows 7 in just under 10 seconds

Posted by Jonh Sunday, November 1, 2009 15 comments

Great success is achieved by Microsoft by reducing the boot timing for its latest operating system, Windows 7, to only 10 seconds. This is amazing, considering the fact that the BIOS has to turn on everything in the system from the CPU to hard drive, before the OS begins to load.

Windows 7 has achieved this feat of extremely low boot time by using a healthy hardware configuration. Moreover, most of the hardware manufacturing firms are paying more attention on cutting the boot time.

For example the Lenovo Group Ltd is making some remarkable changes like:

* Helps to prevent the BIOS phase from the loading of driver.
* Fixing the drivers of on-board hardware components that were cumulatively causing massive delays.
* Avoiding the loading of unessential application being included in the Startup programs. Using msconfig to disable stuff that runs on startup

Dell, Toshiba and HP are also on course to follow the same trend.

Windows 7 version works extremely good even in the case of multiple operating systems. If your hard disk has ample space then you can create a partition and dual boot your system. When you will turn on your computer, it will ask you about the option of OS.

If you wish to improve the boot processing then Windows 7 offers you some ultimate tools as mentioned below:

* Defragmenter should be used frequently.
* Defragment your Windows page file and registry as well.
* Check your hard drive from the temporary files frequently.
* Load up Windows faster by using Startup Delayer a free program that will speed up the boot time of Windows by delaying the startup of programs.
* MSCONFIG will help you keep a check on many of useless Startup programs.
* Use a program click memtest86 or Prime95 to check bad memories on your PC.
* Do check your BIOS version, if required update it.
* Run chkdisk to remove bad sectors in hard drive.




Strong power management features in Microsoft’s latest operating system, Windows 7 or windows xp 7,promise to enhance the longevity of

the battery of your laptop.

Windows 7 manages with less background activities and therefore doesn’t consume much energy and draw less power. This reduces the energy cost and enhances the battery life.

Windows 7 also provides diagnostic tools that help manufacturers to troubleshoot the power management issues. The tools are functional in reducing power consumption, enhancing

user experience and providing better way of managing power consumption.

This, in turn, significantly helps businesses minimize energy footprint and reduce carbon emissions. Microsoft is strongly focused on reducing the overall power consumption by

managing the performance optimization and device power management.

The energy efficiency and longer battery life in Windows 7 are highly beneficial for portable computers. Moreover, better tools option is specially designed for the IT

professionals as it will help them to resolve power management related issues.

Power management issues in Windows latest avatar are more accessible and prominent than its earlier versions, which also allow the user to customize the settings.

There is an automatic sleep mode option, by default, which automatically dim after certain time allowing the end users to adjust the power management settings without going into the Control Panel.Microsoft is also looking forward to resolve the driver conflict. 30 new features were included in Windows Vista which have been further elevated in Windows 7.

There are other innovations too that include less power consuming DVD playback, automatic screen dimming, powering off unused ports, and battery-life indicator. Although better
Power Management panel has been included in Windows 7, Microsoft has released a power management guide that describes Power Management enhancement in the operating system , and also includes instructions on reducing power consumption.

Windows 7 features – Device Management

Posted by Jonh Monday, October 19, 2009 7 comments

One of the several salient features of Windows 7 is Device Management, which includes device stage and the devices and printer folder making it easier for a user to work with printers, cameras, phones, and music players.

The tool acts as a location for external devices that updates you with the device status information. Device Stage acts as a home page for your hardware in Windows 7. In earlier versions, you need to go to separate menus, but in Windows 7 this advanced feature will pop up all the functions of the device.

The user can also have a look at everything connected to the PC with Devices and Printers folder. Now you don’t have to worry about downloading the drivers as the drivers of the new devices will be downloaded automatically.

In Windows 7, default printing adjusts itself depending upon the connected network. If you are at home or work it gets aware of the location from where you are printing with Location aware printing feature. It also provides support for wireless alternatives to USB such as Ultra Wideband (UWB), Wireless USB (WUSB), Wireless Host Controller Interface (WHCI), Device Wire Adapter (DWA).

Moreover, it supports devices such as ambient light sensor, GPS, temperature gauge, etc. You can also enlarge the text display when using high resolutions . The tool provides improved support for external displays. You can easily toggle between the laptop screen and an external display by simply pressing +P key.

If you want to add a new device it can easily be done with Devices and printers as it also provide the place to add a new networked or wireless device and also to troubleshoot problems with it. It also provide Blue-ray Disc write support and standardizes the Display color as it helps in adjusting an LCD display to be as close as possible to the sRGB standard color space. The user can expect simpler device pairing, better security and better power savings.

Microsoft has included an enhanced version of ReadyBoost on Windows 7, a new feature that speeds up your computer even in a low memory situation by using flash memory, in its latest operating system Windows 7, scheduled to be launched on October 22.

ReadyBoost, which also comes with Vista, make use of a USB flash drive or card as memory and it works with most of the flash storage devices.

In Windows 7, it can handle more flash memory and even multiple devices up to eight, for a maximum 256GB of additional memory. When you plug a ReadyBoost-compatible storage device into your system, the AutoPlay dialog box offers you the option to speed up your computer using ReadyBoost. If you select this option, you can choose how much memory on the device to use for this purpose.

When you set up a device to work with ReadyBoost, Windows shows you the space recommended for an optimal performance. For ReadyBoost to effectively speed up your computer, the flash drive or memory card should have at least 1GB of available space. If enough space is not available for ReadyBoost, you’ll see a message asking you to free some space on the device if you want to use it to speed up your system. You can enable or disable ReadyBoost for a specific flash drive or other removable storage device.

Follow the given guidelines to enable this feature in Windows 7 .

STEP1: Connect a flash drive or flash memory card into your computer.

STEP2: Click Speed up my system, in the Autoplay dialog box, under General options.

STEP3: In the Properties dialog box, click the ReadyBoost tab, and then do one of the following:

To turn ReadyBoost off, click Do not use this device.

To use the maximum available space on the flash drive or memory card for ReadyBoost, click Dedicate this device to ReadyBoost. Windows will leave any files already stored on the device, but it will use the rest to boost your system speed.

To use less than the maximum available space on the device for ReadyBoost, click Use this device, and then move the slider to choose the amount of available space on the device you want to use.

STEP4: Click OK.

The Improved Calculator In Windows 7

Posted by Jonh Saturday, October 17, 2009 3 comments


Windows 7 allows you to calculate fuel economy, distance, and fuel used in gallons or liters. Sometime you need to calculate a vehicle's fuel economy based on its distance and fuel used. To perform these, you do not need to visit websites or download additional software. Just use the improved calculator in Windows 7.
First, click the Start button- All Programs- Accessories then open Calculator. After that you can click on next and select "View", then "Worksheets", then one of the two worksheets to perform calculations involving miles or liters. These are Fuel economy (mpg) and Fuel economy (L/100 km).
From fuel economy worksheet pane you can perform three types of calculations such as Distance, Fuel economy and Fuel used.
Enter the needed values that will depend on the type of calculation. Click "Calculate" to display the result. You can select "Edit" - "Copy" to copy the result to the calculator, a Notepad file, or other document.
Windows 7 also allows users to prevent Security or Maintenance Messages in the Action Center. You will just have to disable unwanted messages in Windows 7.
Action Center alerts you about various computer problems such as the virus protection being out of date, a backup needing to occur, or if your computer needs to be restarted. Sometime you don't want theses messages to appear. You can disable these messages with the help of given steps.
Open Action Center by clicking the Start button, type “action center” or alternatively click on Windows Action Center flag in the Windows Taskbar. Click Change Action Center setting in the left pane in Action Center windows. On the next screen, uncheck boxes next to messages you do not wish to see. Message categories include: Security messages & Maintenance messages. Click "OK" to save your settings, then close the "Action Center" window.

In Windows 7 you can also access your favorites sites and folder from Taskbar by adding an additional Toolbar. In Windows 7, you can click the Start button and type in the name of a web address or folder to open up your web browser or Explorer. However, if you perform these tasks frequently then you can create an additional Toolbar. An "Address" Toolbar is easy option of navigating to web sites or folders. Just type in the name of your website or folder and press the Enter key. You can follow these steps to perform this task. Right-click an empty area of the Taskbar. Select "Toolbars" - "Address".

Your Account Picture How to change in windows 7

Posted by Jonh Friday, October 16, 2009 2 comments

Microsoft’s Windows 7 release will be a boon for users as now they will be allowed to change the picture that appears on the Start Menu and Welcome screen in Windows 7.
While using Windows 7 you must have noticed a picture that appears when you click the Start menu or access the Welcome screen. A picture represents your account. You can replace this default picture with your favorite one.
You can follow these steps to perform this task. Click the Start button and then click on your account image to open the "User Accounts" Control Panel. When the "User Accounts" Control Panel opens, click "Change your picture" and then choose the one you like from the gallery and set as a default picture for your account.
After that you will have to click the "Change Picture" button, and then close the "User Accounts" Control Panel.
Taking up another issue, you can use setup to show the computer name on your Windows 7 taskbar.
You usually check computer name manually by right-clicking on My Computer and choosing Properties. But in Windows 7 release you can display it on Taskbar.
You just have to create a new folder in Document folder with the same name as your computer name. You can find your computer name by right-clicking on My Computer and choosing Properties. Right-click on an empty area in the taskbar and choose Toolbars, then click on New Toolbar. Now you want to browse to the location of the folder you just created. Choose that folder and click the Select Folder button.
Thats all. Now your computer name will appear on the Windows 7 taskbar.
Another Windows 7 update is that you can also get an effective package from Dr. Web CuireIt against all virus and spyware in Windows 7
When you update your system with Windows 7, then you need a comprehensive package because your existing antivirus will lose the compatibility.
Dr. Web comes with a most efficient Anti-Virus called Dr. Web CuireIt. Its extensive scanner and virus will scan the complete system even without installation. You can get it from the website link http://www.freedrweb.com, absolutely free. You can combine this package with Windows 7 install package. First, open the website with the above link. Press the button of "Download." Save the file on your desktop. Double click on the file and run the set up. Follow the prompt and at the end accept the Agreement form. Click on "Finish" after the process is complete.
You can run this program anytime, to scan your startup files and main memory. Depending upon the area you want to scan you can run this program under complete scan or custom scan. Press "Scanning" after selecting. After scanning the incurable files are moved to the quarantine directory.

Gets to know about Windows 7 E Version

Posted by Jonh Monday, October 12, 2009 2 comments


Microsoft introduced Windows 7 Version in reaction to statements made by the European government with respect to Internet Explorer. The EU introduced antitrust case against Microsoft to the group of IE with Windows and therefore the exploitation of dominant market position. The government claimed that "the linking of Microsoft Internet Explorer for the Windows operating system harms competition among web browsers, undermines the product innovation and ultimately reduces consumer choice."

Windows 7 version E is a response to this that shows that Microsoft must comply with the law. The E version is without any type of browser and therefore welcomes the European markets with Windows without any type of Internet browser now so they can use any browser of your choice. However, the question remains: HOW? If no browser at all how is it possible to download any web browser?

Microsoft has provided detailed information about installing Windows 7 E on its website. However, the instruction also includes an extra step for customers in Europe with regard to keeping the browser of choice in some external hard drive. Therefore, European customers that Windows 7 will save the web browser on a CD, DVD or USB or other storage media and install the browser once the Windows 7 has been completely installed.

This is a genius step taken by Microsoft, as they show they are following the laws, and to be able to get more revenue by providing additional CD web browser with the operating system.

John James is a professional writer with extensive work experience in the development of web services industry. The author has written several useful and informative articles on various topics related to IT and computer Tech Support.

How to Repair PST Files For Microsoft Outlook

Posted by Jonh Wednesday, September 9, 2009 3 comments

Microsoft Outlook PST files or Personal Folder Files are an extremely important part of the Outlook Application. Essentially they store all your important information associated with the program, meaning they contain all your emails, contacts, calendar events, personal folder etc. Now you should also know that pst files are very susceptible to several different types of problems and errors. There are many different reasons why pst files become corrupt or damaged and since you are reading this article I believe you have probably encountered one of them. If you have come across a corrupt or damaged PST file and wish to learn How To Repair PST Files For Microsoft Outlook, then there are two ways to go about it. You can either use the Inbox Repair Tool or invest in a good PST Repair Program both ways are able to tackle the problem however success depends on how badly the file is corrupted.

When your Microsoft Outlook PST Files become damaged you are no longer able to access them in Outlook and you probably cannot perform any further operations such as send/receive emails, make notes, set appointments etc. To fix the problem you can either use a free utility that Microsoft provides or grab hold of a third party program.

The free utility that Microsoft provides is known as the Inbox Repair Tool (Scanpst.exe). This tool is able to fix some problems but it isn't always to recover all of the data lost from the corrupt pst file. This is because the Scanpst.exe works by repairing the PST Files header information and then deleting anything in the file that it doesn't understand. So if a PST Files header is corrupted then the tool should have no problem in repairing and recovering the file. However if more than just the header of the file is damaged than unfortunately you won't have much success with the Inbox Repair Tool and will have to resort to a good third party software to fully repair your PST file.

If your PST File has become corrupt due to the 2GB File Size Limit or if you see the following error messages when you try to access your PST File:

- Outlook.pst can not be accessed- 0x8004011
- An unknown error has occurred- 0x80040119
- An unknown error has occurred. 0x80040600
- Pst has reached the maximum size limit
- *.pst is not a personal storage folder file
- Outlook.pst file can't be found
- OL2000: Unable to Use Your Personal Folder File if it Exceeds the 2 GB Size Limit

Then you are going to need the help of a decent MS Outlook PST Repair Tool

One particular software that is extremely impressive is the Stellar Outlook PST Repair Program. It is a very powerful tool that can easily recover your emails, messages, contacts and other items from your corrupt pst file. Outlook PST Repair software can even recover messages or emails that have been accidentally deleted from the deleted items folder. The best part about the software is that it will repair your PST File no matter how badly it has been corrupted or damaged (even if your file has exceeded the 2 GB size limit) and it offers a Free Download, so you can try out the Software Risk Free.

Therefore if you have been struck with one of the error messages above and your PST Files have become corrupt then you must be trying to figure out How to Repair PST Files for Microsoft Outlook. Well as I mentioned before there are two options at your disposal, you may be able to get rid of the problem by using the Inbox Repair Tool or if you files are excessively damaged then you will have to obtain a third party software. Either way you will have to get the problem fixed a sap if you wish to access your valuable information in Microsoft Outlook again, so get cracking!

How to Avoid Losing Data In Microsoft Outlook

Posted by Jonh Monday, September 7, 2009 0 comments

Microsoft Outlook is an email client (Mail User Agent to some) which I'm sure you know what it does. If not, let me try to explain it as simply as possible. Email clients are programs or application's which retrieves emails from the web server and downloads it onto your desktop.

Now with that out of the way, did you know that you can lose your mails because of your email client? This is a big deal as email is now a large part of communication both in the corporate world and the private/home user.

How can you lose your emails?

When you use email clients, you risk losing your email just like any other data on your desktop. Here is a list:

  • - Virus attack
  • - Corrupted partitions/volumes
  • - Deletion/Format
  • - Hard Disk Crash
  • - Theft/natural disaster

In Microsoft Outlook versions 2003, 2002, 98 and 97, once Outlook's PST file size goes above 2gb, your emails, or rather, the PST file, gets corrupted.

  • - PST corruption

Installation of anti-virus/anti-spyware

Prevention of viruses, spyware and basically all malware is important as they cause your system and programs to become sluggish, unstable and perform undesirable operations.

And since when you use Microsoft outlook, your emails will get affected as the mails on the server gets downloaded onto your computer.

  • - Install anti-virus/anti-spyware and update frequently

Anti-virus/anti-spyware is available widely and should often be updated for the latest updates and patches.

Use it to scan you computer, and to scan ALL emails if they contain attachments.

Never download anything directly to your computer unless you are certain of the reliability and credibility of its source.

For a detailed view of how to remove viruses, refer to this virus protection blog

Backup

The most reliable way to prevent the loss of your Outlook emails is to backup your PST file. To do this, simply copy your PST to another storage media (such as your thumb drive) or another drive on the same computer.

The PST file can be found by simply opening the search function (go to start menu and you can find the search function there) and copy and paste this term into the search box " .pst " without the double quotes.

Wait for the search finish. The default .pst file name is outlook.pst. Then just copy and paste the .pst file onto your backup media. Backup frequently, as you may never know when the outlook files (or any other important files for that matter) gets accidentally deleted, formatted or corrupted.

Computer Maintenance

Although this should already part of your routine, it bears reminding again. You should maintain your system by defragmenting, running scandsk and so on. This is basic maintenance for your computer as it can help prevent file system problems. It also enables your system to run smoothly and prevent system slowdown.

Here is a slew of other maintenance tips for you to look into

Outlook housekeeping

Yes, even in outlook, you need to do some basic maintenance. This is done to prevent your .PST file from getting corrupted.

Before outlook 2003 (and in earlier versions of outlook 2003), the .PST file limit was set at 2GB. If the .PST file size exceeded this limit, it would be very difficult, if at all possible, to retrieve any data from the .PST file as it would get corrupted.

When you are doing housekeeping, you are trying to keep this limit down and at the same time, helps in organising you mails so that they are easier to retrieve when you need to read them again.

How do you do that? Simple.

Delete all the old mails that you do not need, and remember to empty the trash. Categorise all your mails accordingly. For example, all your work folders should be in a separate folder from you personal emails and so on.

Create a NEW pst file

Another way to keep control of your PST file size is to create another .PST file. Of course, don't create a new .PST file for the sake of creating one.

Have separate .PST files for business and personal mails. To create this a new .PST file, simply open outlook and follow these steps:

  • 1.Go to File menu, to New, and then click Outlook Data File
  • 2. In the next window, you should see two options. Simply choose Office Outlook Personal Folders file. In Outlook 2003, there is an option to increase compatibility with older outlook versions, choose the Outlook 97-2002 Personal Folders File option. Click Ok
  • 3. Then choose an appropriate location to save your new .PST in. Choose a location, and the type in the filename of your new .PST file.

And there you have it. A new .PST file, all ready for use.

In actual fact, prevention of lost Outlook mails is not hard. However, you need to be constantly maintaining your system and backing up your mails which take up precious time. It is a necessary step to take to prevent you from losing all your precious emails.

How to Remove Add-Ins in Microsoft Outlook

Posted by Jonh Tuesday, August 25, 2009 1 comments

Add-ins are small programs used for a specific purpose in different Microsoft applications. For example, there are add-ins for Microsoft Outlook that allow users to send text messages to cell phones or customize the Outlook calendar. However, if an add-in becomes corrupted, it can cause the program using it to experience problems. In addition, add-ins that are not frequently used occupy precious system space. Removing these can help Outlook and the system run more smoothly.

Remove Add-Ins From Outlook 2000--2003

Step 1 : Start Microsoft Outlook. Remain in the main Outlook window. If you are using Outlook 2003 or earlier, select "Options" from the "Tools" menu. The "Options" dialog will open.

Step 2 : Go to the "Other" tab.

Step 3 : Click the "Advanced Options" button. The "Advanced Options" dialog box will open.

Step 4 : Click the "Add-in Manager" button and look for the add-in you want to remove. If it is not listed, go back and click the "COM Add-ins" button.

Step 5 : Clear the check box next to the add-in you want to remove in the "Add-in Manager and then click "OK" to remove it. In "COM Add-ins," click to select the add-in and then click the "Remove" button.

Remove Add-Ins From Outlook 2007

Step 1 : Go to the "Tools" menu in Outlook 2007 and click on "Trust Center." The "Trust Center Settings" window will open.

Step 2 : Go to the "Add-ins" tab of the "Trust Center." A list of all of the current Outlook add-ins will appear.

Step 3 : In the list of add-ins, look to see what type the add-in is that you want to remove.

Step 4 : Select the type of add-in you want to remove from the "Manage" box and then click the "Go" button.

Step 5 : Click to clear the check box of the add-in you want to remove and then click "OK" to remove it. If it is a "COM" add-in, click to select it and then click the "Remove" button.

How to Backup Outlook Support Guide

Posted by Jonh Wednesday, August 19, 2009 0 comments

Outlook Support

Most people who use MS-Outlook as their email client have already realized the need to regularly backup their Outlook. Your emails are going to be critical components of your business, and though they reside on your server, what would you do, if there is a sudden server crash. When this happens, you will not have any access to your emails.

With today's technology, software backup programs have become the solution to problems such as server crashes. These kinds of backup application is equipped with a centralized backup mechanism that has a 1:10 compression especially designed for email backups. This is why backup applications are highly recommended since it not only organizes data and important files, it creates a more spacious bandwidth as well.

As the data deduplication backup Outlook programs, the WAN Optimization helps clients backup data despite weak WAN Links. The process of WAN Optimization is accomplished by the backup applications, by measuring the changes in networks, which helps the application in calculating latency in networks. Good backup applications thus help you to take a backup of your emails in your email client, considering the fact that the threat of a possible server crash is equal in both of them, if not greater in one.

Backup Outlook programs like the iYogi Technical Support, and quite a few others of them have established a big reputation amongst people as being in the top 5 PC Backup software applications. One of the reasons why it is recognized as such is the fact that it is using a Windows Volume Shadow Copy service, which means faster backing up of files. With these backup applications at your disposal, not only would you be able to complete faster backup mechanisms (At least, ten times faster than traditional methods), but in the process only allow necessary data to be stored on the server, as opposed to redundant and duplicate data.

How to make Outlook your home mail browser

Posted by Jonh Thursday, August 13, 2009 0 comments

Microsoft Outlook 97/98 and 2000

To setup email add a new account to your existing profile:

1. From the Tools menu, select "Accounts." If you do not see "Accounts," place your cursor over the two arrows at the bottom of the list to display more choices.

2. Click the "Add" button.

3. From the Add menu, click "Mail."

4. In the Display Name box, type your name as you would like it to appear when you send a message, and click "Next."

5. In the Email Address box, enter your Yahoo! Mail address (for example, "myemail@myserver.com") and click "Next."

6. In the box labeled "My incoming mail server is a..." select "POP3" server.

7. Type the Incoming Mail (POP3 or IMAP) Server address.
Example: pop.mail.myserver.com

8. Type the Outgoing Mail (SMTP) Server address.
Example: smtp.mail.myserver.com

9. Click "Next."

10. In the Account Name box, enter your Yahoo! Mail ID (your email address without the "@myserver.com").

11. In the Password box, enter your Mail password.

12. Check "Remember Password" if you do not want Outlook to prompt you for your password each time you check your mail.

13. Do not check the box labeled "Log on using Secure Password Authentication (SPA)."

14. Click "Next."

15. Choose the appropriate connection type under the "Which Method Do You Use to Connect to the Internet" heading.

16. If you chose "Connect using my phone line," you will need to select a dial-up connection in the Dial-up Connection Wizard and click "Next." otherwise choose "Connect using my local area network (LAN)."

17. Click "Finish."

Remote managed services are gaining a lot of attraction these days. Companies are looking to outsource the maintenance and monitoring of their IT infrastructure to a third party to improve efficiency and save costs. BizTech2.com caught up with Uday Challu, founding partner and CEO, iYogi, to see what the company has to offer in this space.

As far as Enterprise and SME customers are concerned, which verticals are you focusing on?

Our focus will mostly be on small companies with around five to 100 users and also firms that have multiple small branch offices like travel agencies, retail stores etc.

What kind of support services do you provide to your customers? What is the Green PC service?

iYogi provides the next generation of remote computer support services for consumers and businesses. For consumers, our live 24/7 support extends to technologies we use everyday, including hardware, software applications, devices, peripherals and networking equipment. iYogi also offers a full range of business IT solutions including managed monitoring, managed services, set-up and installation services, and incident-based services.

Green PC Service

With the current state of the global climate and increasing dependency on the computer, iYogi helps PC users reduce their carbon footprint and save money at the same time. iYogi’s Green PC service is the first in the independent computer support industry to offer customers a way to save money, conserve energy and protect the environment by optimising their PC’s efficiency. Consumers and businesses can save up to $200 per year, per desktop, in energy costs with iYogi’s Green PC application. This green application makes the computer environmentally friendly by reducing power consumption by almost 50 percent.

Our Green PC dashboard helps customise power settings and calculate power savings in kWh (kilowatt hour). The Green PC dashboard also gives a status on the reduction of CO2 and how responsible usage will benefit the environment by saving trees. A customised service that increases the energy efficiency of computers, undertakes the below-mentioned three primary initiatives:

- Computer assessment, analysing settings and PC energy use
- Customised efficiency planning geared specifically to the individual’s usage patterns
- Implementing setting changes to maximise the computer’s energy use

What are the technologies that allow you to offer 24/7 support and ensure there is no downtime at the client site?

We have invested significantly in developing a comprehensive monitoring and management tools stack. This enables us to manage and monitor all devices in the office network as well as for branch offices and mobile users. Our tools continuously monitor the customer’s network and notify our NOC (Network Operations Centre) in case of problems. Based on the set of events, tickets are automatically generated and escalated to corresponding teams. Over and above our proactive approach, the customer always has an option to call our 24X7 support line for issues that are not identified via the monitoring tools.

Please throw some light on your proprietary iMantra technology.

iMantra is a CRM system, which is tailor-made to suit the emerging business needs at iYogi. It allows for the formation of individualised customer relationships with the aim of providing personalised services to each subscriber. This tool is built on the latest java technology with a layered architecture that makes it scalable and secure. This architecture provides a seamless workflow and independent channels for various business needs: sales, support, quality and customer service. The entire system can be exposed in the form of secure APIs and Web services, which makes it a re-usable entity.

Your business model is similar to BPOs in India providing technical support to offshore customers. What unique values do you bring to this ecosystem that would help a potential client choose you over a competitor?

iYogi’s business model is different from traditional BPOs. Some key factors that differentiate iYogi include:

- Direct-to-consumer and -small business: iYogi delivers technical support services directly to consumers and small businesses and is a global technical support brand based out of India. Unlike traditional BPOs in India, iYogi does not provide any private label support and/ or work on behalf of large OEMs or software publishers.

- Optimised Processes: iYogi has developed proprietary processes for consistently delivering on a resolution rate of 87 percent, which is among the highest published benchmarks in the support industry, where averages hover in the range of 50 percent.

- Comprehensive technology platform: iYogi’s global delivery platform, iMantra, gets smarter with every customer interaction. It documents every problem, the solution and relevant hardware and software aspects, while capturing each customer’s demographic information and creating a behavioural profile. All of this information is at the fingertips of iYogi’s Global Tech Experts. This set-up combines a knowledge base with a comprehensive set of tools and technology expertise. iYogi offers a range of tools that complement its remote support services for helping customers maintain technology at peak performance levels. iYogi’s products include iYogi Smart PC Scan, iYogi Support Dock, iYogi Green PC and iYogi PC Optimisation.

How do you plan to move up the value chain in the times to come?

The growing use and penetration of the Internet and new Web-based applications has consequently opened the door to threats and vulnerabilities, which affect the system performance and ultimately lead to degrading performance. If the threats are diagnosed early on, the impact on efficiency can be minimised considerably. Currently, a user only realizes that he needs technical support once the damage has occurred and reactive methods of support are used to recover from the loss.

At iYogi, we are developing our capabilities to not only provide support when demanded, but to also monitor, pre-empt and fix threats before they can cause any damage to the computer. This will be possible only by combining technology with processes that are capable of re-defining the way technical support is delivered today.

What is your India strategy?

Technically, we are capable of servicing any geography including India. At this stage, we are looking for the right kind of partners to find access to potential customers and provide them a consolidated, 360-degree solution and services for issues relating to hardware, software, network etc. We aim to launch our India services in the coming six to eight months. Our services will offer clients a one-stop solution for all their business needs.


I know that many of those who use the free Microsoft e-mail client like Outlook Express or Windows Mail (for free because it comes with Windows) or by e-mail Web-based services, such as Windows Live Hotmail service. What amazes me is that few of my knowledge, including professionals who are willing to pay in advance.
I bought Microsoft Office Outlook 2007 as an independent program started at the same time, four months ago, and could not be happier.
Here are features I like, at cost:

1. Compatibility between Outlook and Word

I often copy text from Word and paste into Outlook: format. Previously, when I do this is to use Outlook Express and Windows Mail, and the results are usually a disaster. I had to spend time reformatting the text, which I created in Word. It is equally effective for this purpose are not the same thing twice.

However, when I copy from Outlook and paste in the Word. Also, when I received a letter from other countries, I do not see how I can clean much more quickly than any free program.

2. Reported post

Outlook 2007, you can e-mail tag in your Inbox or other e-mail, using a function called "category".

Do you have time to process each message when you get it? Of course not. Categories Outlook allows you to label e-mail string of choice. I use words like "Time", "response", "research" and "Reading." Moreover, you can color code each category. It is a huge time saver, I will not lose the message. Or Outlook Express and Windows Mail have this functionality. Do not pay the previous version of Microsoft Office Outlook 2003

3. Find messages

Windows Mail has a good search function. I believe nothing. However, as a result, I had to open each message individually to see that file. Microsoft Office Outlook 2007 provides a solution. Now open the "Preview" so every time I select a list of projects, e-mail content is displayed in a separate window. Save minutes every time I need to find some, the rapid increase in hours.

4. Incoming e-mail editor

How long do you receive an e-mail may receive unsolicited messages from topics such as "again", "before" or white? Almost embarrassing, old topic information, and then change the subject completely different? In Outlook, you can change the subject line. I need to do is save the original, but the acquisition of [square brackets] much, so when I saw the list, I am well aware of the contents of the message. Outlook also allows you to change any other part of the information clearly.

Here are the main benefits that I received a letter from the pay.

In Canada, Best Buy is currently selling in Microsoft Office Outlook 2007 C US $ 159.99. Otherwise, you can download a free 60 day trial in 2007 of the category of English or French language, from the Microsoft.

How do I change the default settings?

Posted by Jonh Friday, July 10, 2009 0 comments

How do I change the default settings?
In the Outlook Security Settings folder, click New, so that a new project using the Outlook security form. Select the default security settings for all users option. You can not change the name of the security group.

Open the project's default option of Outlook E-mail Security Update has been installed. Figure 1 and Figure 2 shows the default settings of the Outlook security form. Explanation of each setting, please refer to Readme.txt file when you extract the downloaded file to run admpack.exe.

Noted that there are several options mentioned in Figure 2 Collaboration Data Objects (CDO) and Simple Mail Application Programming Interface (MAPI)'s. External programs can use the programming interface, Outlook Object Model rather than the automatic messaging. E-mail Security Update Outlook Simple MAPI function of restricting access to, instead of the CDO. CDO program settings apply to the separate system update CDO Security Update by http://officeupdate.microsoft.com/ 2000/downloaddetails/cdo2k.htm.

Can only create a default security settings item in the Outlook Security Settings folder. If there is more than one item, the default setting is, Outlook clients will use the settings from the recent Save the project.

How do I override the default security settings?


Your security settings can be individuals or groups of users more or less restrictions than the default settings. To override the default settings, follow these steps:

1. Create a new item in the Outlook Security Settings folder.
2. Outlook security form in the Outlook Security Settings tab, which Figure 1 shows, select group of security settings unusual choice.
3. To provide security group name.
4. Members text box, enter the name, separated by a semicolon, individual users, the Group will apply the settings. Did not provide the form of a button, let you choose the name from the Global Address Book (GAL); You must enter their own.
5. Press Ctrl + K, to resolve the name. If there is any name still does not have a prominent, which means that Outlook can not resolve the name. Check your spelling, and then press CTRL + K, and then try again to resolve.
6. Select your choice of two forms. See the readme file. txt files, a detailed understanding of each set.
7. Closed form, and select when Outlook is asked to save your changes.

You can not use distribution lists (racemic), in order to simplify the establishment of a member in step 4. Outlook E-mail Security Update does not resolve the members of the DL. Therefore, you must enter each user name.

In addition, you must be a member to take care of each user, there is only one Outlook security group, in other words, users seem to only one item in the Outlook Security Settings folder. If the user includes more than one group, the latest security settings to preserve a popular, and Outlook ignore any other person. Outlook E-mail Security Update will not check to see whether a user of Outlook included in the additional security group.

How do I override the default security settings?

Posted by Jonh Tuesday, July 7, 2009 0 comments

Your security settings can be individuals or groups of users more or less restrictions than the default settings. To override the default settings, follow these steps:

1. Create a new item in the Outlook Security Settings folder.
2. Outlook security form in the Outlook Security Settings tab, which Figure 1 shows, select group of security settings unusual choice.
3. To provide security group name.
4. Members text box, enter the name, separated by a semicolon, individual users, the Group will apply the settings. Did not provide the form of a button, let you choose the name from the Global Address Book (GAL); You must enter their own.
5. Press Ctrl + K, to resolve the name. If there is any name still does not have a prominent, which means that Outlook can not resolve the name. Check your spelling, and then press CTRL + K, and then try again to resolve.
6. Select your choice of two forms. See the readme file. txt files, a detailed understanding of each set.
7. Closed form, and select when Outlook is asked to save your changes.

You can not use distribution lists (racemic), in order to simplify the establishment of a member in step 4. Outlook E-mail Security Update does not resolve the members of the DL. Therefore, you must enter each user name.

In addition, you must be a member to take care of each user, there is only one Outlook security group, in other words, users seem to only one item in the Outlook Security Settings folder. If the user includes more than one group, the latest security settings to preserve a popular, and Outlook ignore any other person. Outlook E-mail Security Update will not check to see whether a user of Outlook included in the additional security group.

Google has set an fund with the Mindset adjustment agency it released newly for its Apps hosted communications and collaboration suite, Google said Tues.

That means, called Apps Sync for Microsoft Outlook, didn't endeavor symptomless with programs that interact directly with the Look aggregation line, such as Windows Screen Seek. Specifically, Apps Sync, during artefact, incapacitated Windows Desktop Examine, which lets users attain message in Attitude.

Nonetheless, the new edition of Apps Sync for Microsoft Belief now entirety right with Windows Desktop See. The plug-in has ever worked decent with Attitude's person look article, according to Google.

Other replace to the Google way is that it now lets users admittance Windows Springy Hotmail via the Microsoft Staff Prospect Connector plug-in, which the Google slave didn't sustenance before.

Different enhancements to Apps Sync are the noesis to enable or invalid auto-archive during artefact and an developed two-way readjustment of notes in contacts, Google said.

Existing users give get the grade automatically. New users instrument comprehend the new variant here.

Google launched Apps Sync for Microsoft Mindset on June 9 in magnitude to dedicate users the alternative to use Mindset as a confront end to the Gmail and Calendar part of the Premier and Pedagogy editions of Apps.

Currently, the plug-in lets grouping happen e-mail, contacts and calendar items between Mindset and Apps, but it doesn't cater the untasted conservation of features that exist between Attitude and Mercantilism.

This is why a variety of business analysts are recommending that before decisive to follow Transfer with Apps, IT managers run tests of the plug-in to tidy careful that their Look users present not avoid functionality they necessary for their succeed.

The plug-in isn't free to users of the Casebook edition of Apps, which is free and constricted to 50 end-users per land. Apps Sync for Microsoft Look is for Apps' Execute edition, which costs US$50 per somebody annually, and for Apps' Upbringing edition, which is take and aimed at students, teachers and school staffers.

Microsoft didn't move to a petition for statement some the newest writing of the Google plug-in.

Microsoft Updates Spam Emails Spread Malware

Posted by Jonh Tuesday, June 23, 2009 1 comments



Security researches from CA and Sophos warn of two malware distribution campaigns that try to push trojans as Microsoft security updates. One claims to offer a Conficker removal tool, while the other masquerades as an update for Microsoft Outlook and Outlook Express.

"Researchers at Microsoft have been working closely with Symantec, the creators of Norton antivirus, and have come up with a removal tool for the conflicker [sic.] virus," the malicious e-mails intercepted by CA read. "You are hereby immediately advised to download and run the removal tool from the link provided below to make sure you are not infected […]," they go on to advise.

The download link starts with windowsupdate.microsoft.com, but actually points to a .ru domain name. "The email comes from a certain Microsoft[dot]ssl[dot]com whose IP address is 38.100.66.185. This IP address originates from a server which is located in Texas and is not a Microsoft server," Rossano Ferraris, research engineer at CA Internet Security Business Unit, notes.

Visiting the link prompts the download of a file called remtool_conf.exe, that, when run, displays a Symantec EULA and offers to start scanning the computer. However, instead of performing any malware scan, the application contacts another host from where it downloads winupdate.exe, identified by CA as DelfInject CX. The fake removal tool is being detected as FakeScan A.

"Although there has been a decrease in the number of fake Microsoft update emails, the current fake emails are more sophisticated and use a very high profile social engineering technique to lure and trap people," Mr. Ferraris warns.

Meanwhile, Julie Yeates, malware analyst at antivirus vendor Sophos, describes a similarly themed campaign that targets users of the Microsoft Outlook and Outlook Express email clients. "Microsoft has released an update for Microsoft Outlook / Outlook Express. This update is critical and provides you with the latest version of the Microsoft Outlook / Outlook Express and offers the highest levels of stability and security," the messages read.

The attached officexp-KB910721-FullFile-ENU.exe file is actually an installer for Troj/Spy-CU. "It does look plausible, the spelling and grammar are surprisingly correct, for malware authors, but, as ever, one should always be cautious concerning e-mail attachments," Ms. Yeates warns. Windows users are advised to download security fixes through Automatic Updates or from Microsoft's download website directly.

Archive a folder manually

Posted by Jonh Monday, June 22, 2009 0 comments

In Outlook, archiving is a way to back up or delete old items, such as e-mail messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents. AutoArchive backs up items for you automatically by using either the default settings or settings that you specify. However, sometimes you might not want to worry about all of those settings and just archive an individual folder manually.

Manually archive a folder.

1.On the Go menu, click Folder List.

2.Click the folder that you want to archive. In this procedure, the folder being archived is Home Networking.

3.On the File menu, click Archive.

4.Click one of the following options:

Archive all folders to their AutoArchive settings Allows you to use your AutoArchive settings to archive the Home Networking folder.

Archive this folder and all the subfolders Allows you to archive the Home Networking folder using the options available in the Archive dialog box.



5.In the Archive items older than list, choose a date from the date picker. In this example, items in the folder created before January 19, 2004 are archived.

6.To include items that you previously selected not to archive, select the Include items with "Do not AutoArchive" checked check box.

Note :To see if items have the Do not AutoArchive this item check box selected, open the item. On the File menu, click Properties. On the General tab, verify that the Do not AutoArchive this item check box is selected.

7.To archive the folder to a file other than the default Archive.pst file, click Browse, and then specify a different file name, such as Home Networking Archive.pst, and a location, such as My Documents.

Note: The default location for Archive.pst is C:\Documents and Settings\user name\Local Settings\Application Data\Microsoft\Outlook\. A Personal Folders file (.pst) is an Outlook data file that stores items such as e-mail messages, contacts, calendar data, tasks, and notes.

8.Click OK.

The items in the folder are moved out of the folder and into the .pst file that you specified. To view the folder items again, open the .pst file.

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